[Resolved]  Askmebazaar — Faulty or duplicate product, Invoice not issued and executives deny to issue invoice

Hello, I had bought 2 portable charger whose details are Xiaomi 10400 mAh Powerbank Mi My order No :-AB2528205 on 24th of april which was delivered by around 4-5 of may. Seller Name - Shivam Agencies My issue with both the chargers is that it doesnt even charge my phone once not even once it only lasts for 10-15%. my phone battery is approximately 1700 mah . So it clearly shows that the product is faulty and i am not sure about is genuinity .Also that i have not received any invoice copy for my purchase via which i can claim warranty with Xiamoi Mi, which is a customers solemn right and which i had asked as soon as i had received the product when your customer relation offer had called to which he replied itll be delivered in 48 hrs which is done upto date. I feel cheated. I would like to have either complete refund for both the products or a fresh replacement with a genuine product. I even tried talking to askme executives but they say it has to be done within 48hrs which i had done still i din receive any invoice copy for any of the products . Thank you,