[Resolved] Askmebazaar — Wrong product delivered against the order AB2798565 instead of Sony 10000 MAH Power Bank | |||
I have ordered SONY 10000 MAH POWER BANK from ASKMEBAZAAR.COM (Order no.AB2798565) on 7th May 2015 I receive the order on 12 May 2015. Instead of sending me SONY 10000 MAH POWER BANK they send me MI POWER BANK (which was also tampered and not working as well) The description mentioned on the package SONY 10000 MAH POWER BANK in product details (see in attached proof) immediately I call to customer support for a replacement & they told me that as per our company policy we don't replace the product you just tell us your Bank details on phone only and we pick the product and refund the amount (How can anyone give his full bank details on phone) when I ask them to send me the email regarding this then they say as per our company policy we don't send any email regarding this. When you received the order for SONY 10000 MAH POWER BANK why this product has been not delivered. Was this information helpful? | |||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support May 13, 2015 Ask Me Bazaar Customer Care's response "Dear Customer, Your feedback is valuable to us. We will share your feedback with concerned seller and ensure good quality of products to be delivered. Also we have forwarded your issue to the concerned department and we will get in touch with you within next 48 hours in regards to your issue. Regards, Team askmeBazaar"
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3 Comments | |||
Comments
@ASKMEBAZAAR.COM 48 hours are over till now I didn't receive any call or email regarding that issue. Please tell me how much I have to wait more
Reply
i have received a call from ASKMEBAZAAR to send them my bank details on 16-MAY-2015 i have send them my bank details on 18-MAY-2015 till now no one came to me for a pickup and no call from ASKMEBAZAAR
If they have this kind a slow process then you can think how much time they take for a refund to transfer ????????
If they have this kind a slow process then you can think how much time they take for a refund to transfer ????????
It's almost 1 month now no pickup person came me and no refund yet.
It's prove that ASKMEBAZAAR is a Fake company they are only send persons defective products or wrong product and make the people fool.
It's prove that ASKMEBAZAAR is a Fake company they are only send persons defective products or wrong product and make the people fool.
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