Askmebazzar — Xiamoi powerbank 10400 mah - devise under performing . require urgent attention

from: soumya v
to: [protected]@askmebazaar.com

date: Wed, Jun 3, 2015 at 7:11 PM
subject: Xiamoi powerbank 10400 mah - devise under performing . require urgent attention
mailed-by: gmail.com
Xiamoi powerbank 10400 mah - devise under performing . require urgent attention

soumya v
Jun 3


to help


ref:- Order ID: DGA3205855
Sir,
With reference to my order for power bank 10400 Order ID: DGA3205855, the product was delivered on 2nd June 2015 5.30 pm. and the payment has been made.
On opening the parcel I feel so sorry to note that the case has been totally crushed in to pieces. it has been mishandled, dropped and crushed on transfer. when I tried to charge the devise for the first time, after 7 hours it showed fully charged and the four lights were seen. but on disconnection only one light glowed and the devise retained 25% of power. when tried to charge my mobile it took more than 2 hours to charge 20% and the devise exhausted.
We ordered for the golden colour but got one in silver colour and that without a product manual.
I am fully dissatisfied with the product. therefore you are asked to repay the amount or arrange replacement of the defective devise with a perfectly working brand new product. the pictures of the broken pieces are appended.
Sincerely,
Soumya
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Comments

Hi,
Regret the inconvenience. We've let the concerned team know to get this fixed. Appreciate your patience.
Ritu
Hi Guys,

What are you doing to resolve my concern regarding FAKE Mi 10400 mah Power Bank? You guys have sent me fake product. I have posted the complaint on FACEBOOK and TWITTER as well. Please resolve my concern ASAP. Either refund my money or give me a genuine 10400 mah Power Bank.

https://twitter.com/AskmeBazaar/status/[protected]?cn=cmVwbHk%3D&refsrc=email

Thanks,
Rahul

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