[Resolved]  Asthijivak — "asthijivak product" with no effect

Address:

560061

Dear sir/madam,

I shwetha kiran, mob - [protected] of bangalore karnataka had purchased "asthijivak product" online from telemart shopping network pvt. Ltd. For my relative on 14.8.2016 mfg lic - uk-ay-l-317/2015 manufactured by marwals sevashram, f-109, 110 sidcul indistrial area selaqul, dehradun (Uttarakhand), which was really effective to the knee pain. Subsequently i ordered for the second product, the company supply the product on 20.9.2016, product mfg. Licence no.- uttra-ayu-128/2008, manufactured by "vyas pharmaceuticals", plot no-77, sector-6 (A), iie sidcul, haridwar (Uk). It seems to a duplicate product, immediately i spoke to customercare & they assured me to change the product. But again they bought the same duplicate product manufactured by "vyas pharmaceuticals", we are still facing the same problem and this is third time they are cheating us by sending the duplicate product manufactured by "vyas pharmaceuticals" (Which has no effect at all). It is advisable, authority should investigate the matter for the sake of the poor & old age customers and take corrective measures against the duplicate products which may harm the customer's. Also this issue must be taken seriously as it may effect to your company reputation.

Regards,
Shwetha kiran.