Asthijivak — Complaint against asthijivak medicine

Address:

400067

This to inform you i have purchase your astijivak lep & oil box on 22nd sep 2016, from your online website (www.astijivak.com) i have put an order on 21st sep 2016, very next day we have received order and we have paid cash on delivery. But after using that product my mom is facing problems her knee started panning, swelling, also it has become red, here iam sharing her knee photos, also her skin has become very dry, she feel like itching also. Now she is 60+ also her skin is very sensitive. So my request is to you people kindly refund money 3600/- & collect the product back.

Today when i have called your call center they told me much more formality to get back my refund amount, they said me to courier that box of medicine to indore also put one cancel cheque photo id, & letter saying that i shweta patil as i don't have account so kindly refund the amt in saurabhi patil's account. My question is to you that while purchasing why you are not doing all this formality why only for refund process? Iam highly dissatisfied from your product astijivak, as iam going to mark this mail to consumer form also. That how you people are fooling the customers by showing ad's on tv.