Asthijivak — Order no 36867867 oil - (200ml) plus lep - (200 grams)

Address:	Indore, Madhya Pradesh
Website:	www.asthijivak.com

PRODUCT ORDERED FROM "http://www.asthijivak.com/ " DELIVERED 2nd NOVEMBER 2016

The package delivered was packed from the outside i.e. the main asthijivak carton was packed thus the courier was accepted, however the lep box inside was tampered and its seal was broken. Both the boxes are supposed to contain 100 grms powder each (i.e. 200 grms Total) but as both boxes were already open the have less than 30 grms powder inside.

Thus I contacted customer care on[protected] and spoke to executives Reeta and her supervisor Rahul who refused to help and inspite of being courteous are clamming that no other customer had faced this problem and they wont do anything for this.

I am a senior citizen and I have requested them to pick up this order to either replace it with properly packed and sealed product or process the request for money back which I m entitled to.
Both the customer care executive rahul and reeta have refused to do so and said it is not their fault.

I know the company is responsible for all this thus they should provide me with a replacement or should give me my money back.