[Resolved]  ATC India Pvt. Ltd — Unable to find confirmed tickets under Booked History

Address:Bangalore, Karnataka

Upgraded IRCTC site is unable to show all the booked/confirmed tickets under My Transactions -> Booked History. This is a very serious issue and needs immediate attention. Called IRCTC helpline, but it seemed they did not even understand what I was trying to explain. Not sure if they understand terminologies of IRCTC. Please let me know if there is any alternate way to access the booked tickets, I want to cancel these tickets as soon as possible.
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Complaint marked as Resolved 
Resolving this as I entered my company's name instead of IRCTC. I think this website need to give clear instructions of what value to enter in what fields.
customer support has been notified about the posted complaint.
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