Ats Infrastructure — Parking issue

Address:

Noida

Dear Sir,
Good day,
I am the owner of 8163 in ATS one hamlet, Noida. I was allotted two parkings since I bought this house in year 2015, one was in first basement and other was in second basement. Everything was fine but in August 2021 i went to park my vehicle in first basement, I could not find my parking. My house number plate (plate on the ground) was removed and a new flat number 8041 was painted on pillar close to my parking. The flat number on pillar was freshly painted black with yellow back ground and it’s colour was different from earlier one.
When I asked to Mr. Mayank Anand (Ats one hamlet facility manager) regarding this. He said you have two parkings back to back in second basement. Back to back parking have a pillar on one side. The inside car can not be removed unless I remove my first car. I knew he is utterly lying, I asked him few questions to reply me on mail, which are as follows.

1- Please send me the original map of parking allotted to owners in[protected].
2- Please confirm whether this parking in first basement was allotted to me in 2015 or not.
3- When (date) was this parking in first basement allotted to someone.
4- How this parking in first basement was allotted to someone else without informing me.

I had sent the mail to him on 15th Aug 2021, he has still not replied to me. I sent reminders and spoke to him on phone but he still did not budge. I also took up the matter to Mr. Prabhat Shrivastava (his boss) He sent a mail to Mr. Mayank asking him to reply but Mayank still did not comply. I also spoke to Mr. Prabhat in phone, he said he will talk to Mayank but nothing happened. I can send you all the documentary proof with regard to mail correspondences I had with them but they did not reply to my single mail.

My parking has been taken away fro me without my knowledge and they don’t have time to reply to my single mail. I request you to kindly investigate the matter thoroughly and provide justice to me. I also look upon to bring the culprits behind bars so that they don’t dare do this to common man. I also request me to provide suitable compensation for the mental agony it has caused me.