I purchased AUDI A-4 from Audi Delhi West/ India in March 2013. The car met with an unfortunate road accident on 12th Jan night in Delhi, where the car was badly damaged and driver met with some injuries. However, none of the 6-airbags inflated, even after a horrifying accident.
When i filed this complaint with Audi-company, after having delayed to commit or respond satisfactorily to this, now they have finally responded and claimed that the car met accident at a "certain angle" due to which airbags dont come into effect. Below is the exact statement i got from them -
"The analysis shows that due to the collisions the impact was to the front bumper, which damaged only the soft parts, and the roll over only damaged the body, there was no destruction from passenger compartment hence there was no need for activation of the airbags system"
This is ridiculous to say the least. At time of sales, they never told all this stuff. Moreover, passenger compartment as well as car is so badly damaged, that almost 80% of car was found damaged. The driver met with head injuries. What else do Audi expect? That someone dies and then they accept airbags should have opened??
Obviously, i am not going to let these guys go-off so easily and not take responsibility of their faulty car. Neither am i ever going to recommend anyone to buy an Audi again, nor driving it myself. because you never know, "that" faulty car may be yours too...and accidents dont give warning... Was this information helpful? | 
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