Let me brief you the entire story, first have booked an audi a4 from your showroom on 11th october -2023, with a promise of getting car delivered till 20th october 2023, promise was failed, then was told car to be delivered by 23 rd. October it again got failed to deliver such, then later on 26th when car arrived at your showroom was even ready to take the car but on the same evening your ceo manyak dutta writes a whatsapp message to me we will free the car since its month end and it's for your records totally unprofessional but however i have again tried to normalize the situation without reacting to it, & tried with my bank to disburse the loan amount but unfortunately since car was delayed at the end of your dealership, my loan amount which was a pre-approved offer from hdfc was exhausted, and reason my financial condition weakend, & the pretty next day i met mr. Mayank dutaa & the sales person mr. Anil rathi, on a mutual note we agreed they will free the car and sell it to someone else & which they even sold it within a day, and will deduct insurance amount from my booking amount since they have paid to insurance company later which i get to know was never paid, along with this your ceo mr. Mayank dutaa assured me if you will buy a car from them in another fifteen, or twenty days he will see how my discount will be freezed and assured me any deducted amount will be adjusted, & later on he stop taking my calls & when i tried reaching him for buying the car on 06nov again to buy he first ignored me, and reverted the car prices is up now,
Will request your intervention here in please refunding the said amount of rs. 90000 will got deducted from your dealership on namesake of insurance wherein have tried reaching them later to buy the car as well but since their attitude no willingness to treat a customer with harmony and the attitude of selling the, this is sheer loss of trust in brand like audi, am a audi lover was driving pre owned audi ay from last 3 years this was about to me the first new audi car for me, but since having such experience from your dealership it seems am afraid of audi brand now, sir will request to look into this matter.
Was this information helpful? | 
Post your Comment