Aurelia — not getting the refund amount

Address:

Jayant project, 486890

I ordered 3 kurtis of rs 1850..and then made the transaction via net banking ..after twice transaction failed finally third I made cash on delievery..but all of sudden I received 3 packets of the same product thn I filed return request for two packets .they picked up my products on 11 july and till date I have not get the money of two failed transactions 1850 each..Not getting proper response from aurelia...I want you take strict action against them.