Aurelia — return of kurti and refund my money back

Address:Cuttack, Odisha, 753001
Website:shopforaurelia

I ordered a kurti from shopforaurelia site and was delivered on dated 8.8.17. My order no. Is 5788921. They mentioned the product was "15 days easy return policy". The quality of the kurti was very worst. So when i called the customer care no. I. E [protected] to return the kurti they made the said number busy. Further, i send an email to [protected]@tcnsclothing.com but no response from their side. So take necessary steps for refund of my money back.
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Dear Customer, Request you to share your order no. and contact no. so that we can assist you better.
Team Aurelia
Shubhechha Swagatika's reply, Mar 13, 2021
I want to return the product (order WA1000380465) because of size issue.Please let me know when the delivery guy will come for pick up and when the amount will be refunded to by account.
Please help me process the return
Hi I found defected kurata purchased from Aurelia Sarojini Nagar .

so please either change my kurta or give me money refund.
I have orderd aurelia kurta XL size from shopfor aurelia site.It was deliverd S size on 30.6.2018.my item 18FEK13528_62919.
I have ordered the Aurelia kurta and I return because that clothing not nice please return my order my cotacte numbr [protected].my order id WA[protected]
I ordered a product ( Order no: WA[protected])
PINK PRINTED MANDARIN NECK KURTA SET. on 11th April, 2021 but I received the wrong product on 17thApril, 2021.

I want this product to get picked up ASAP and get the refund.

I already sent a lot of mails to TCNS Clothing Company Ltd •[protected]@tcnsclothing.com
They keep on saying that it would get picked up in next 2 to 3 days but that never happened.

I also called on their contact number but no response.

There is already a complaint raised regarding the reverse pickup order 193520 but no action taken yet.

It's really disappointing.

Make sure the product gets picked up by today or tomorrow at max.

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    Contact Information

    Cuttack
    Odisha
    India
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