Auto Rickshaw — refusal to ply rickshaw with fare meter.

Address:

Ahmedabad, Gujarat

On 10.08.2019 at around 1645hrs., i wanted to travel in auto rickshaw from the auto rickshaw stand in front of alpha mall, vastrapur, ahmedabad but none of the driver was ready to take me at metered fare and demanded hefty amount equal to triple of the normal fare which is unlawful. I requested them to co-operate me as i had a small kid of one & half years aged and it was raining too but none of the autorickshaw drivers was ready to help me. I informed them that i will have to call police if they loot me like this. On this they told me to do whatsever i feel.

I called 100 police helpline but she informed me that this helpline is not about traffic complaint & i should call 1095. I informed the officer on duty at helpline that if i insist on travelling at metered fare & if these drivers manhandle me than would you take my complaint?

Anyway, then i called helpline on 1095. The officer on duty at this helpline told me to make the driver to talk to him but none of drivers was ready to talk to him. Then, he asked about the vehicle registration numbers of them. I gave him two numbers and offered him to numbers of all vehicles refused but he told me that it's sufficient. However, upto 1700hrs. No help came to me and i had to surrender to on of the unlawful demand of the one of the auto rickshaw driver.

I received a call from cell no.[protected] asking me whether i was still waiting there and if any help required. I informed the individual online that do you think that any sensible person will wait for the help in the rain without any cover. Moreover, by this time the drivers also came to know that i made a complaint to the police and they were staring at me as if they may manhandle me. There was no police found at the spot even though it was such a crowded place with heavy traffic and so called tight security in wake of removal of article 370 in j&k and forthcoming independence day (15th august).

In view of the above, i request your good office to take appropriate action against the auto rickshaw drivers, educate the officers on duty at helpdesk and direct to extend immediate help especially when it is awkward situation like it was raining and i had a small kid with me.
Thanks.

Gp sumara (Cell no.[protected])