Avail Finance — Cibil score issue- Negative loan accounts- PL00132340

Website:

availfinance.in

Hi,

I have one negative loan account showing in my Cibil report. That loan is taken from Aavil finance and those loan amounts were paid already through the Avail finance phone app.

For that, I have contacted Avail finance customer care so many times through phone and email. They're confirming my repayment was completed successfully. But Avail Finance has not submitted the loan Nodues certificate to TransUnion CIBIL Limited. So that, I have raised a dispute with TransUnion CIBIL Limited and Avail Finance about the issue on 16 Sep 2021. But still, there is no proper response from Avail finance, (Loan Account number: PL[protected]Loan amount of 5200. Negative Amount showing in cibil report: Rs. -141 )

It's affecting my Cibil score highly. For that, I have spoken so many times with Avail finance customer care executives. Now it's almost 4 months got over. Each time they're saying different reasons for these issues. It's giving big frustration to me. So please, help me to clear this issue with Avail finance. If I need to pay that due amount of 141, Please give me the payment link and I can be ready to pay that also.

Loan Details:
NDXP Loan Account number: PL00132340
Loan Amount: Rs.5200
DATE OPENED:[protected]
DATE CLOSED (Final payment on):[protected]
The negative amount showing in cibil: Rs. -141

Also here I have attached the bank statements for reference. All the repayments details are available there.