Avenues India — Not received refund of mobile recharge

Address:

Chandigarh, Punjab, 091

Sir,
I have try to recharge my cell phone no [protected] thorough Avenues India on 10-02-16 by Internet banking two time paid 96+96 = 192 Rupee but my cell phone not recharged nor my payment refunded me it is therefore requested that refund my payable amount i.e 192