Avenues India — Steam purchase

I just made a purchase from steam using internet banking option of sbi. My account got debited of amount 1308 rs. The purchase failed and my account is yet debited. I have received my money back. kindly refund the amount at the earliest.
A/C No. [protected]

Transaction ID:[protected]
Payment Method: Net Banking
Failed: Aug 6 @ 2:38pm
Cricket 19 - ₹ 959
Subtotal ₹ 959
GST ₹ 146
Total ₹ 959

Transaction ID:[protected]
Payment Method: Net Banking
Failed: Aug 6 @ 2:38pm
Cricket 19 - Ultimate Edition DLC - ₹ 349
Subtotal ₹ 349
GST ₹ 53
Total ₹ 349
This was one item in a larger purchase. Last time you tried to purchase this product there was an error, so we saved your cart (including discounts) for 72 hours so you can attempt your purchase again.

KINDLY HELP
Was this information helpful?
No (0)
Yes (0)
Avenues India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Avenues India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    838
    Pending
    0
    Resolved
    103
    Avenues India Phone
    +91 22 6742 5555
    +91 22 3291 3622
    +91 22 2600 0816
    Avenues India Website
    Avenues India Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all Avenues India contact information