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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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80%
Complaints
351
Pending
0
Resolved
278
+91 12 4270 9046
Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
Moreover all my mails to their customerservice, complaints and gro returned with failure message.
I feel helpless as I cannot get status of the surrender application for my policy. Even noida sec 18 branch, where i have submitted the request for policy surrender have expressed their inability that they cannot open their system due to technical glitch.
whatever technical problem they might be undergoing through at least they must have some point of contact whereby customers may get some reassurances.At least they may send text messages to their customers at some intervals that me ease their worries.