Axis Bank Complaints & Reviews

The transaction failing for Replacement debit card.

I have sent the transaction failed screen shot to customer care on Dec 6.

They need to get back 2 bussiness day, they didnt come back.

I have called the issue customer care and again they wanted 2 or more bussiness day with the refernce of 26922356 and representative name Vishal Gupta .

They didnt show up and sent again the mail to customer service after i didnt get reply form them after 13 days.

They reply me the procedure which already did.

Now they disabled the transaction for my account dated Dec 20.

Sir, I purchased some goods within my limit and also paid regularly on due date with said amount of course there may be late one or two times still I completed my due amount on time but they demand more I am in confused and harash please help me .I want to know about my whole stanzaction with my credit card and what is my actual purchase and how much amount I have already paid and what is the due amount till now.

The account is my wifes account where she just received an sms that her account has been debited by Rs. 6700. Someone has purchased something from Itunes and my wife is not even using any apple product. I have been trying to get customer support from last 1 hour but no response is coming.
Can you please check and get our money back.

Contact: [protected]

I was an account holder of A/C No."28607108" which I have closed in Aug'15 but I am still receiving SMS from the mentioned account. I have also reported this issue to the branch 4 -5 time but nothing have been done.
I request you to please take the necessary actions and close the account as soon as possible.
Screenshot attached

Regards,
Arvind Sawla

Dear Sir
I'm totally upset with your customer care services, I have some problem in my account so I tried to contact care customer. Please give me the transaction details of A/c no: [protected] of sync account transaction of rs 2250/- on date 13th Dec 2016.from my account it is deducted but the beneficiar is saying no amount received .so plz clear me on urgent basis.

I am an existing customer of Axis bank, however i was not allowed to withdraw money from Axis bank ATM

Reason : Because that ATM is owned by BMC Facility (they pay electricity, manage ATM etc)

If i am an customer of Axis Bank, they why should someone deny me its service to withdraw money

Requesting you to please look into this ASAP

Its a voice aagainst INJUSTICE

Thanks

Dear Sir, DT. 19.12.16

Humbly submitted that I am, a senior citizen and CMD of my company Savlight Tech Pvt Ltd set up at D-36 A-1 Mansarovar garden new Delhi 110015. I visited your branch at C- 56 MSG ND on 15 16 and 17 just to get my cash from my account but every time I was sent back but when on 17.12.2016 at 3.pm I asked branch head for cash she kept me waiting till 4.30pm and then again refused and said there is no cash. When I pressed for it she along with One Ms. Khatter started misbehaving and threatened for the consequences of misbehaving with ladies when I told her to there are CCTV camera survaliance in the branch and she can go for for any action she was caught blank and to be on saferside I called police. Till I was waiting for the police both ladies started comments where is your police I told them if the do not turn up ki can only call again. But in the meanwhile branch head lifted cheques from the table and asked me to take payment but on the payment counter again she misbehaved by handing me two peice and soiled notes of 100 for 40 k and crying said take this but also this is the only cash. Further she said you better close your account.
I had to accept soiled notes as I was in dire need of it when I started counting notes she again started shouting.
My submission is please take copies of CCTV footage and judge the falt otherwise I will have to file an RTI for the footage and status of cash, which I fail to understand from where was generated if it was not there an hour before and some other relevant details.
Hoping for a speedy action within 48 hours.
Regards
For Savlight Tech Pvt Ltd

GURDEV SiNGH
CMD
Cell no.[protected]

With reference to the subject on date - 12.10.2016 at 21:25 hrs i withdraw 1000 rs from Bank of Baroda ATM from Vijay Nagar, Ghaziabad but due to technical problem i did not receive money but bank has deduct my money from my account. I have already made complaint in Axis bank twice but still i did not got any response from your side. Deferred ID for the deduction was [protected]. Now please take this matter as priority and refund my money A/C no. - [protected]

A/C No: [protected]

Rs 750 put in Lien by Axis bank yesterday 18th Dec, 2016

On talking to customer support guy he said it is for violation of minimum balance in the account.

My balance has never went below minimum. On top of that I have a very big Fixed Deposit in my account which should be treated technically as part of my balance itself.

The customer support executive talked very rudely to me as if he is the king and asked me to call after 1/2 hour by giving an excuse that the system is not working.

Respected sir /madam.
I like to draw your kind attention to the fact that we had a d-mat account (Account holder name is mr. Hrishikesh bhattacharya). But mr. Sayan of axis bank, apcar garden branch intimated us that my d-mat account had become dormat account and i cannot use that account any more and advised to open new d-mat account jointly with husband and wife. (Mr. Hrishikesh bhattacharya and mrs. Anjali bhattacharya). (Both are senior citizen). We also paid him a chaque of rs.12500/= on indian bank on 20th oct16. And duly cleared on 31st oct16. He also assured me that he would give me the necessary papers on the next day. After that he kept silence inspite of my reminders. Being a senior lady citizen i knocked the bank;s door regularly but did not get any reply. But i came to know from your bank till today the account is not activated. You are requested to return me rs 12500/= with maximum interest as i am not interested to continue the d-mat account with your bank.

Thanking you
Mr. Hrishikesh bhattacharya
Mrs. Anjali bhattacharya

Respected sir,
Kindly request you to please do support me to close the unused current account which was opened one year back. The charges are getting accumulated to 25000 which is unjustified to pay this amount.
Due to having no buisiness from one year want to close the unused current account.
Went to the bank for closing the unused current account but bank staff Mr. Lokesh
From main branch, salem defines me to clear the penalties which is accumulated to 25000 unfairly, then the closing o[censored]nused current account process will be accepted.

AXIS BANK
Main branch
Ramakrishna road,
Salem,
Company name: Versatile Architects
Proprietor name : Neilesh datta
Current account no: [protected]

I m getting late payment charges high I.e 300 late charges on due amt of 900 only. Like wise in September month of late payment of credit card amt 900/_ late payment fees due was 431/_ which are charges high. MY CREDIT CARD LAST NO. IS 6091. Please help me removing this charges or else I will close this Credit card . As I think customer are charges huge late payment charges making our experience bad using your bank credit card.

Hi,
I didn't pay my credit card bills from last few months as I was unemployed for few months and when I Got I made minimum payment and then my brother was hospitalized so since I was the one handling everything office n hospital I failed to answer few calls from Bank. Once when I answered I told d person my brother is hospitalised n I have financial problems I will not b able to pay now give me some time still they use to call me daily. When I didn't had anything how can I make payment n it was disturbing since d entire day I was in hospital. Last month my brother who was hospitalized passed away. I was not in a state of mind to talk to anyone I dint answer my office calls as well. I answered call from ur bank n told them the situation I asked for 2 months n I will make the payment. I explained to them very nicely. I don't think they understand. It not that I am not ready to pay but I need some time But your rep called Jyoti Gurav sent a field person stating I am going to make payment ND collect it. I told her there no use since I am going through all this n give me 2 months time. She was very rude and said "If Your Brother passed away that's your problem not banks problem. My person will stay back and spoke very rudely to me." I never expected this from axis bank. I called the other person axis bank collection who was doing a follow up with me when I was unemployed and told him. I will make the payment or I am ready for settlement please tell me the amount. He said he will call n inform me. Today I get to know they have transferred all my dues to my savings account without my consent they removed the balance amount which was unethical. It's not that I was not ready for the payment I was I asked them for settlement and they did this. What kind of service is this. I fail to understand. And the way she spoke to me hurts me more. I know it's not banks problem but I want you to take some action or I will go to consumer law. Because when you are ready for settlement I don't think they should have done this.

I am writing regarding my savings account number [protected], dum dum
Branch, that i have with your institution. I have had this account for
Everal years and have enjoyed being a member of this fine bank. On 2nd
December, 2016 i have received a sms from your bank that rs.611/- was being
Debited from my savings account for the purchase from wwwgodaddy.com, but
The matter is neither i had purchased anything from this site nor i had
Wapped my card for the same. I had purchased two wrist watch on the same
Date amounting 265/- and 7090/- and today also purchased the same amounting
To rs.328/- from flipkart, those messages are there in my mobile but none
Of those are from godaddy, and there is no such purchase of rs.611/-
Indeed. I have a loan from bajaj finance limited which is amounting
Rs.1469/- per month basis as emi which is already deducted on 2nd
December, 16, so what is this amount of rs.611/-

I had a faith of security on your bank but after this incident i am really
Astonished and afraid to make any further transaction from this bank.

Furthermore, i had called to the customer care of godaddy.com, as per
Their terms there is no registration in by my name or by my mobile number
Nor by my email id. And the mentioned info no. Which was given into the bank
Message that was also not valid as the order number is contained with 9
Digit. And they have also suggest me to consult with the bank only. As
There has no such purchase has made by me.

Requesting you to clarify the details of this transaction and please refund
Me the same in my account with an immediate effect. Without any consent how
Could an amount could be deducted from the savings account?

Expecting your kind co-operation and a rapid retort in this regard.

Sincerely,

Mr. Biswajit chakraborty.

Mobile: [protected].

This is inform you that i have a EDC Machine of Axis bank ltd.
and a current A/c no. also .my A/c no. is [protected]
I have a EDC machine display problem and machine is also not doing work properly .i made a complaint many times on your call center numbers but they didn't do any thing.I have so many lose of transactions many time because of machine working problem .so at the end i decided to close the A/c and machine after complaint Many times
MID-[protected]
Name-Vaibhav Khera
Cont.No.-[protected]

I opened an savings account with axis bank on 31st Oct 2016 in Ramakrishna road, Salem branch, 636007. But till today my account has not been activated. When I enquired the home branch, there is no proper response from their end as to why it is delayed. Its been since 48 days and there is no such confirmation call/sms to my number regarding activation status. Should I wait for months together for this activation?

Kindly do the needful ASAP

Instakit no: 048887

Sir i m ashik ikbal.s/o-merajuddin sk vill-darbeshpara.po+ps raghunathganj, dist-murshidabad, my a/c no is-[protected].Axis bank raghunathganj br .I m withdrawal sum of rupees 2000/ only a sbi atm in omarpur br on 19/11/2016.But i have not recived any money but a/c debit money.and atm maschine show sorry unable to process your request .So please refund my money.as soon as posibile.

your faithfully
ashik ikbal

Sir.. M hritwik Singh. Email.- hritwiksingh749 @gmail.com.
Sir, few days ago a call from monster.com came to me for the job... BT I was unknown about the fact that it was a fraud. Don't know how dey cm to access to my resume which I only forwarded to monster.com... Dey dad just like me other 30 members r dhr. After taking the money dey gave me an account no. Which was totally fake n no call letter is still received by me. . now they r not receiving my no. Sir... M telling u its a big scam of India. Kindly do smthin today only.. I will give u all deir details wen u catch me up. ... Dey send me a fake welcome letter with a fake emp_I'd n a fake bank manager details. M sending u dis via pic. As itz illegal to give personal info. Plz sir... Help all those poor people like me.

Dear sir,

Myself, ramakant joshi is having saving account with axis bank since last more than 5 years. Then other relationship with bank were also established like credit card.

The credit card no. [protected] of axis bank - ramakant joshi which i was using since last more than 4 years. Before one year, due to health reason, i was not well and i have leave the job and take rest. Since last one year, credit card team of axis bank was not responding properly and keep on making false promising for reversal of charges. When i have informed axis bank credit card team that until bank reverse the charges of rs.10, 000, i will not make the payments.

There were many emails and phone calls done to axis bank, but no executive has ever called and never taken care of customer issue.

Today morning when i have visited axis bank to withdraw my balance in my saving account, i came to know that axis bank has made lien on my saving account.

There is no authority given to axis bank by me to make lien making or other instructions. How axis bank can do such type of cheating with my saving account. So, this is a fraud done by bank by stopping to withdraw my saving balance.

Kindly do the needful and stop banks for doing such wrong banking.

Have booked the following ticket through irctc and cancelled .The irctc website showing refunded to axis bank, but did not get till now.
Transaction ID:[protected]
PNR No [protected]
Train No./Name:12810 / HWH MUMBAI MAIL
Date of Journey:25-Dec-2016
Date Of Boarding:25-Dec-2016
Class:THIRD AC (3A)
From:JALGAON JN (JL)
To:MUMBAI CST (CSTM) Boarding:JALGAON JN (JL)
Resv Upto:MUMBAI CST (CSTM)
Quota: GENERAL (GN)
Date of Cancellation:29-Nov-2016 18:35:13 HRS
Ticket Type: E-ticket
Cancellation ID:[protected]
Refund Details
Refund Status:REFUNDED
Refund Date:01-Dec-2016
Refund Amount:2085.0