Kotak Mahindra Bank Customer Care
Kotak Mahindra Bank Ltd
Customer satisfaction rating: 21%
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2515
COMPLAINTS

Kotak Mahindra Bank Customer Care

Kotak Mahindra Bank Ltd

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Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
339
down
238

Customer satisfaction rating
21%
Complaints
2515
Pending
357
Resolved
434
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Kotak Mahindra Bank related photos (314)

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Kotak Mahindra Bank Complaints & Reviews

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Kotak Mahindra Bank — wants to close salary account

 Anil Rewale on May 25, 2018
As i'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account contact me on [protected].
It was previous companies responsibility to deactivate the salary account as i am not associate with them for long time. Even i had requested the same. If i am not associated with them then how can i maintain the balance. So requesting kotak team to close my account.

You can contact e on [protected] or anilrewale24@gmail.com...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — credit card agency

 nicho22 on May 24, 2018
Respected Sir/Madam
This is in regards to the continuous harassment made by Kotak Mahindra bank credit card collection agency

Today before the due date executive visited at mt residences, harassing us unnecessary, is was busy in meeting at office, he directly visited my residence
i called telecaller arguing with me ph no is [protected], Mr Akshay visited at my residence is no is [protected]

its very bad experience i using other bank credit card, but no such harassment is done...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — unauthorized transaction from my debit card

 kumud_09 on May 22, 2018
Hi i am kumud gupta and i am working cts bangalore. On 22-may-2018 at 03:25 pm and 03:28 pm two unauthorized transaction has done which deduct 10000 and 10000 deducted and total 20000 deducted from my account. And immediately i contact to kotak mahindra and file complaint and my refrence for kmbl this number 1-[protected]. Its really a big money for me and they were saying that probably you will get money or not. Even for this they are saying it 1 will take 90 days. I dont understand what to do in this scenerio. Please suggest....
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — credit cards unwanted bills

 Reema Raj on May 22, 2018
I had not used my card and further i got the bill of 3000 smthing bill on purchase but i had nt done any purchase earlier further i had purchased a mobile and in unwanted way they are adding the charges so plzz first of all clear my doubts after thn i will pay the amount. So kindly arrange a call or mail me with each and every amount where it had deducted i had done a payment of 2100 it is nt mentioned over there....
Complaint comments  Read comments [1]Complaint category Credit Cards

Kotak Mahindra Bank — account closing form submitted in sanath nagar branch

 satish.satish on May 24, 2018
Hi sir/madam,
I submitted account closing form (formid#4785366) in branch 'sanath Nagar' Kotak bank today (24thMay2018) and verified with bank official, he said by the evening you will get sms with closing details, but till now no reply from bank. Please help me to close my account with kotak bank.

My crn#[protected]
Account number# [protected]

Please help me to close my account.

Satish Kumar B
[protected]
Sanath nagar, hyderabad...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — bank not given satisfactory response

 buchuu28 on May 21, 2018
I am holding a savings account in your bank for the past 3 years. I wish to bring to your notice that amount of rs 36000 has been withdrawn from my account on 11th april 2018 at 10 : 15 pm which has not been executed by me from any atm.
When i took printout of mini statement of my account on dated 2nd may 2018 then i was totally shocked that there is no previous amount shown in my account....
Complaint comments  Read comments [1]Complaint category Banks

Kotak Mahindra Bank — didn't receive the money from 811 account

 Sachin Rai K on May 21, 2018
I deposited Rs 10000 to my kotak account by using fund my account option in 811 account.But State bank of india account from which i withdrew money shows that Rs 10000 has been withdrawn. But i still didn't recieve the money in kotak account. It has been 48 hrs. I need the money as soon as possible. Please see through it as soon as possible.
Thnku...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — want to be close my saving account

 ankush176 on May 21, 2018
Hi support i want o be close my saving account in your branch i have visited 2-3 times in bank but they are not supporting and very rude behavior so that;s why now only option is to complain online please take a request on it. I have an account from mandi gobindgarh branch my accout number is [protected] wih name ankush kumar they didn't take request then i request to them please unlink my unique card from my bank account even that is not doing from them due to this behavior i really disappointment with them so my request to their please take a serious action on it....
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — reversal of demat charges

 Raghuram Srivatsav on May 21, 2018
I was initally given 3 in one account which includes, savings, credit & demat account in that I asked to close demat account but kotak team said one person from kotak will be availble at TechMahindra premises and you can submit him. I was given forecfully this demat account and never used it. I have handed over the documents to Mr Murthy from kotak within 1 yr and as per kotak no one submitted documents for closure.There was a demat charges of 708 in Nov-17 and I have followed up mr Veeresh my account manager and he said to close the demat account and will try for charges reversal.But only 300 is...
Complaint comments  Read comments [2]Complaint category Banks

Kotak Mahindra Bank — 811 saving account

 sushant.dhure on May 21, 2018
Dear team,

I am sushant dhure tried to open 811 account, submitted my pan card and addhar card details most probably a year ago. Since that i didn't receive any confirmation from your side as well as the information related to that account. Please if you can share the information with me, so that i can able to close the account or convert it into my salary since i am facing issue for open salary account due to the same....
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — harassment credit card department

 Ankit Creations on May 20, 2018
Registered contact details/email id: [protected] ankit_manocha10@rediffmail.com

I have credit card of your bank, and due to some reason i am not able to pay amount on time, but paying slowly. People from your department is threatening me, my family, and entering my house and work place.

Now i am going to the police station and to my lawyer to lodge a complaint against your people under section 506 for harassment.

You cannot threat people like this, and now i will teach you people a good lesson. I am not paying a single penny, and lodging all proofs of...
Complaint comments  Read comments [1]Complaint category Credit Cards

Kotak Mahindra Bank — business loan a/c csg 15240691

 caBimlesh on May 19, 2018
Bimlesh kumar had applied for taken business loan of rs. 700000/-, reimurshed rs. 681907 on 21 dec 2015. Then installment started from 5 th june just after 14 days, of rs. 16838, which i paid for 15 installment, total comes to rs. 2, 52, 570 including interest until 5 th march 2017. Thereafter i paid rs.. 568873 on 11 th april 2017 and rs. 16, 838 on 8 th june, 2017.
Hence against loan of rs. 6, 81, 907, i paid rs. 838281. Still kotak mahindra bank is asking for rs. 72000 appox to close the loan and reported in my cibi.
Hey god and government of india please save me from kotak mahindra...
Complaint comments  Read comments [1]Complaint category Loans

Kotak Mahindra Bank — fake offer letter with kotak email id

 sv1426 on May 18, 2018
A company named career support registered with shine.com cheated me by conducting 3, 4 levels of interview process for operation manager post and got mails from career@kotak.com, exam. Online@kotak.com, admin_hr@kotak.com they collected 2850 for tr code and 5000 for documentation. Sent me an offer letter with errors and again asking money for diploma course. They said money is refundable in 3 days. Its already been 40 days. I want my money back....
Complaint comments  Read comments Complaint category Job & Career

Kotak Mahindra Bank — personal loan overdue

 drsahoo25 on May 18, 2018
Sir my loan acc no spln59307660 from kotak bank
Loan amount 300000 took on 2014
Emi 8160 every month 10th which get auto debit from my bank of baroda acc no
Sir i paid each emi on time but this may month as emi not debited on time i call to kotak bank costumer care and spoke to telecaller reshma with complain no she provide 1-[protected]
And ask me to rest emi to deposit in bank personally and when i ask her to do auto debit she deny and warn about my cibil score negativity
And today i recieve sms without any step taken by the bank the complain no has been closedand...
Complaint comments  Read comments [1]Complaint category Loans

Kotak Mahindra Bank — harassment call

 Deependra Gaur on May 17, 2018
Someone else had taken loan but your team is calling me any my friends and family that i have taken loan and when i discuss it with them they say this will continue and we know that you have taken any loan. What is this, should i need to send a legal notice of harassing me!
M getting calls frm this number [protected], please get this checked.

Regards,
Deependra
[protected]...
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — reg. credit card payment

 SANGANA vidhyasri on May 17, 2018
I'm vidhya credit card holder, want to inform you that i have already cleared my credit card balance. Mr. Chaitanya. Mangavelli handled this and he revised the amount to 18500 and i have paid it on 29 march, 2018 but i didn't receive noc for the payment (For proof i have payment screenshots and call recordings). I have called chaitanya number of times for noc, he was not answering my calls and not responding for mails too, and i keep on getting mails that i need to pay the amount. So i need justification for this, even though sending many mails to mr. Chaitanya. Mangavelli and mr. Jatin dasaur,...
Complaint comments  Read comments [1]Complaint category Credit Cards

Kotak Mahindra Bank — abuse and threaten calls regarding personal loan.

 nick2211 on May 17, 2018
Hello rbi.

I have complaint against kotak bank and fullerton bank. I got personal loan form fullerton financial on sep 2008 of 35000/-. I paid 24 instalments and on 25th i paid full and final payment as 18, 500/- as cash to their collection executive. After paid final i did not get any call or mail or any communication by the end of fullerton bank. After few years i shift my house and also change my communication number. Now i am very surprised and shocked when last week i got call form delhi and they told me they are calling form kotal bank and i have some dues against my loan which...
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — credit card applied without my knowledge and sent to me

 Vickneshwaran V on May 16, 2018
Dear sir,

I have received massage from kotak mahindra bank. Credit card application no.[protected]. But i am not apply credit card. And my register mail id was changed with out my knowledge. I am not sent any request. Kindly take action who's apply credit card and change my register mail id. This is serious issue sir.

I am not access my account in net banking. Because my register mail id was changed

Kotak bank web site can't submit compliant. Error

Thank you sir...
Complaint comments  Read comments [2]Complaint category Credit Cards

Kotak Mahindra Bank — credit card payment harassment

 krishna30791 on May 16, 2018
Hello, i had salary account with kotak bank and they offered me a credit card. It is true that i used the card when needed and it helped. But i lost my job and i am waiting for my full and final settlemnt from the company i worked. I am broke and literally in no position to pay bills. Its been over a motnh since my due date passed thats on april 10th. I recently joined a new company and i am waiting for my 1st salary due this month end. I requested the credit card recovery team to wait until the end of this month so that i can pay the dues. But i am tortured every day for the payment due. Every...
Complaint comments  Read comments [1]Complaint category Credit Cards

Kotak Mahindra Bank — harassment by calling everyday

 Shouvik Sen on May 16, 2018
I has filled in the application on 811 and the rep came to get the kyc. Their app wasn't working and i decided not to go ahead with account opening.
Since then, the bank calls me almost everyday to update the kyc even though i have told them numerous times to close the account and not call me ever again.

The continue to call me everyday. Please have my number removed and stop harassing customers.

Shouvik sen...
Complaint comments  Read comments Complaint category Banks

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