Kotak Mahindra Bank Customer Care
Kotak Mahindra Bank Ltd
Customer satisfaction rating: 21%
Submit a Complaint
2271
COMPLAINTS

Kotak Mahindra Bank Customer Care

Kotak Mahindra Bank Ltd

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Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
310
down
206

Customer satisfaction rating
21%
Complaints
2271
Pending
382
Resolved
368
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Kotak Mahindra Bank Complaints & Reviews

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Kotak Mahindra Bank — annual fees waiver

 arvind_spot on Feb 22, 2018
My credit cards Bank was told me at the time of issue card that credit card is free for life time than also they charged me annual fees and I have requested to cancel the card but they told that first you pay fees and late payment charge with interest. they are harassing me to make the payment for which i am not supposed to be paying. please help me. I have submitted the dispute forms and done all procedures but still problem is not solved....
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — charging interest on non-valid terms

 nayan.dave on Feb 21, 2018
Hi,
My name is Nayankumar Dave. This is very strange incident happen with me and I am thinking this is kind of fraud incident by Kotak Credit card department. I did talk with customer care person of Kotak credit card department. Mr. Princkumar (Communication ref: 1-[protected] given by him). I have informed him about the incident and he said He is not convinced and not going to help me in this and not going to take complain about it. I am too much worried about it and want you please can take care of it.

Here are the details information.

I have done Balance Transfer...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — collection calls pathetic

 Bhavita N. Lodaya on Feb 21, 2018
Today i received a call from kotak collection agency i felt as if some drunker bar girl is calling me. Pathetic language used by the executive. Don't have manners and don't have tonality to talk. Also she was using words like dekh li teri aukad tere paise bharne ki takat nahin hai to bol de. Tere ghar pe abhi insaan bhej rahi hu, jitna hai utna amount pura clear kar and hang up the call.
Inspite of they charging interest and finance charges and we paying the same they are calling and mentally harrassing us. This is my 3rd complaint relating to the same....
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — I am facing foreclosure off credit card

 Amairaa on Feb 21, 2018
Hi,
To whomever it may concern. I have taken credit card of 15k limit for which i paid more than 30k. This bloody ppl say and harass me like anything saying if i don't pay more 8k they will give a complaint and all. When that bloody bank ppl call me they are so rude and rubbish and wen i ask for settlement letter bloody ppl won't response and they behave like #. For their bloody mistakes am paying 8k more for that # 15k card. Really guy's this bloody bank is ridiculous and they don't behave like human beings. Bloody # no reason i have paid so much. When i told to share...
Complaint comments  Read comments [1]Complaint category Credit Cards

Kotak Mahindra Bank — money funded in 811 app through debit card but not credited till yet

 aziz5253 on Feb 21, 2018
Dear sir on 17 february 2018 i had funded my account in kotak 811 app using my debit card with rupees 10000 the money was debited from my state bank of india account but it is still not credited into my kotak 811 account.
On contacting customer care of kotak 811 they are saying that your money was credited on 18 february 2018. But i know its still not credit in my account.

So kindly take appropriate action and credit my account into my kotak 811 account.

Mykotak 811 account details are given below
Account no :-[protected]...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — personal loan foreclosure rate of 5% (and a gst of 18% again)

 KIRAN Y Yerka on Feb 20, 2018
I am also facing foreclosure problem with kotak mahindra bank. They are charging me 5% for closing my personal loan and again 18% gst. First of all there is no partial payment option for personal loan in kotak. They say we have flexible repayment options. I don't know what the hell options they have. Even after maintaining a long banking relationship, they are charging me a lot. I use kotak for my salary account. I will close all my banking relationships with them. I will suggest you not to go for kotak mahindra bank any banking purpose....
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — aadhar link with npci

 Sachin Suryavanshi on Feb 19, 2018
Dear sir i have 2 bank accounts in kotak mahindra bank
Named-
Raman - a/c no -[protected]
Ifsc code-kkbk0004072
Aadhar card no[protected]

Chandawati - a/c no - [protected]
Ifsc code-kkbk0004072
Aadhar card no[protected]

I submitted aadhar card to link in bank for subsidy and also given lpg id. Bank said it is cleared from our end but not showing in npci. Pls update in npci...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — charges for minimum balance

 vinay N A on Feb 18, 2018
A/c no: [protected] sir/madam i request to you what you deducted amount rs.1239 please refund it, because i don't account is active r not in the month of december, it's a salary account i m not worked that company some reasons, after that one msg as came in the month of december so i visited near branch to me basaveshwara nagara branch bangalore on that time one of your employer told sir your account is low balance convert the savings bank account min amount 10000 to maintain in the month december 5 2017 deposited rs.10500 but 12/2/18 charged for non maintenance balance rs.1239 so please refund my...
Complaint comments  Read comments [2]Complaint category Banks

Kotak Mahindra Bank — annual maintenance in 1 month

 sheak Rahim on Feb 18, 2018
This sk rahimuddin ur new coustmer i got kotak bank new aecount. I have use debit card only one time in month u people taken debit card charges 177 rupees this is not crroect please close my account in ur bank with out charge and please refund my charge amount u people said that time
Give 6% intrest also but u people with out complete the year collect the charges in month.....
Complaint comments  Read comments [2]Complaint category Banks

Kotak Mahindra Bank — credit card ke sambandh me.

 mah401209 on Feb 18, 2018
Name - arvind kumar singh s/o vijay kumar singh
Address - b/406, rameshwaram apt, bldg no.4, near keshri park, galanagr, nalasopara east, thane 401209
Account no. [protected]
Branch - vasai road west

Mujhe credit card dene ka wada krk mujhse mera documents leke gye aur bole ki apko 15-20 days me apko card mil jayega, pr aaj 1 month 30 days se bhi jyada ho gya but ye log aaj-kl lga ke rakhe hai agr credit card dena hi nhi hota to dusro ko pareshan krk aur unka cibil record kharab krk inko kya milta hai, ye log apna target pura krne k liye bolte hai ki apko credit...
Complaint comments  Read comments [4]Complaint category Credit Cards

Kotak Mahindra Bank — full closer of credit card belongs to abn amro and barclays bank

 suhasbh on Feb 17, 2018
Sir,
I was holding the credit cards of abn amro and barlcays bank for the period from 2007 to 213. Due to some unwanted circumstances i was settled those account which is shown as settled under phoenix abc private limited in the cibil records. Now i came to kow that phoenix arc pvt. Ltd. Has been taken over by kotak mahindra bank.
The account details are as under.
1) a/c no. R1cp452211 (Settled) principal write off is 31, 697/-
2) a/c no. B2co714996 (Settled) principal write off is rs. -57/-
3) a/c no. R1cp297865 (Settled) principal writ off is 25, 132/-
Now...
Complaint comments  Read comments [2]Complaint category Credit Cards

Kotak Mahindra Bank — someone misuse my pan no and bought a consumer loan on kotak mahindra [account no bf7c046398]

 sivaprakasharavi baskaran on Feb 17, 2018
This is to report you that some one misused my pan no and bought a
Consumer loan on kotak mahindra [acc no bf7c046398]. When i checked in my
Cibil it was showing the details. The mailid, contact no, address
Everything is not mine. Some one misused and borrowed loan from kotak mahindra bank.

So kindly look into it and check the person who verified the documents
Before processing. Please check and remove the details from my cibil
Report it's affecting my cibil score....
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — personal loan recovery loan 60226870

 Sango on Feb 16, 2018
Mental harassment by recovery agents to my parents. I would like to inform you that the recovery team of kotak mahindra bank is harassing my old parents regarding the
Outstanding dues of my brother. We already communicated that we are not responsible to pay the dues mr. Sandeep.
The recovery team daily visiting our house i harassing my parents and forcing them to pay the dues of mr. Sandeep. My parents are in mental trauma and if anything happens to them then next time we will lodge a police complaint. Nor me or my parents are stand as a guarantor for his personal loan. We request...
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — illegal account block

 mhesh on Feb 16, 2018
I have one account in kotak mahindra bank and account no is [protected].
Now i have balance rs.1600 and bank shows its but not allowing to transfer me in credit card our in any other accounts. Bank officer wants cash money where as i want on line transfer to credit card payment.
Bank illegally hold my account and for their benifit they insists me for cash.
I need help for such illegal process.
Also who will bear interest for such delay.
Thanks...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — kotak bank grievance redressal site not working

 Manjunath Ganganarasaiah on Feb 16, 2018
Hi,

I have an issue with my credit card and i tried to raise this complaint to kotak bank. But none the online ways to raise complaint are working.
Only home pages are there but if you continue it will some error or it shows "page not found" errors.

Please find attached images of kotak grievance form and after filling the form it says "page not found".
Kotak is not supporting any of the complaints form. Kotak mahindra bank is cheating its customers very nicely....
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — "regarding unrelated notice sent to my credit card."

 Manjunath Ganganarasaiah on Feb 16, 2018
Hi,

I've recieved a notice from kotak mahindra bank limited requesting me to pay a bill related to my credit card which was already closed in 23-june-2017 (Service request no. Sr#1-[protected]). Hence please do have a look at the issue and request you to resolve the issue at the earliest.
Please find the attached supporting emails from kotak bank related to the closure of my credit card.

Thanks,
Manjunath g...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — incorrect amount taken from my credit card

 Sweetu Barsha on Feb 15, 2018
Kotak took over an excess of ₹3315 without any prior notice from my salary account for the payment of my credit card where an emi have been already arranged. I spoke with a guy on 2/2/2018 regarding this he stated that he have requested to refund the balance to my salary account which would be within 15 days but there is no response till date. I have been passed from pillar to post till now...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — application for kotak credit card

 9032revanth on Feb 14, 2018
I have applied for credit card in the month it's almost more than 40 days and the status it's showing being processed from last 30 days. Can tell me what is the meaning of it. My app reference no. Is[protected] i got message on 8-1-2018 saying check your application status after a week. But still i am seeing being processed. Who do i contact regards this for exact reason and contact number...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — credit card not received and due amount sms received

 smaet23 on Feb 14, 2018
Surprised to see that even without acceptance of kotak credit card application that was sent to me on mail, card have been issued on my name. Furthermore card was not received but sms of due amount got on mobile.

1. How card can be activated even if it is not received.
2. False information given by credit card sales executive that there will be no charges for the card.

Kindly do not let your reputation down in the banking sector...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — deducting lot of money from my account

 Youthzz Lyfe on Feb 14, 2018
Hi all

i am poor consumer of your Kotak mahindra bank who have a salary account with account number [protected]. your bank has deduced lot of money from my account which was others money they kept in my account to do the transaction. whereas all the money is deducted. its a serious issue here. i will get jailed for this if you guys dont help me and return all those. so many times you guys took from me but this time its others money please undderstand and refund it to me please.

With thanks,
Sai dhanush
[protected]...
Complaint comments  Read comments Complaint category Banks

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