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Kotak Mahindra Bank Complaints & Reviews

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Updated: Feb 5, 2026
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Kotak Mahindra Bank reviews & complaints(4830)

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G
Gaurav Khemka121
Feb 5, 2026
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Request for correction of Exit Date

Dear Sir,

I am writing to request correction of the exit date mentioned on the relieving letter issued to me (Employee Code: KMBL253627), as the date currently reflected does not align with Kotak Mahindra Bank’s own records and communications.

As per the Bank’s official advisory dated 27 May 2023 (attached), it is recorded that I was absent from duties with effect from 05 May 2023. Accordingly, my last working...
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vsetty14
from Bengaluru, Karnataka
Nov 7, 2025
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Load & OD

Address: Sreeja Residency, C3, 26th, Kaggadasapura, 560093

I have got call from Kiran from Kotak Mahindra Pune, 411007

Mobile Number:- +91 [protected]
At 7 Nov 2025 & At 11:18 AM

I should not get call from personal number...
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M
Mohd Shoaib Hawari
from Delhi, Delhi
Nov 6, 2025
Nov 6, 2025
This thread was updated on Nov 6, 2025
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Regarding account freezing and unfreezing

Address: hn/ 634 Gali no 26 Jafarabad Delhi 110053

Dear Sir, Kotak Mahindra Bank Manager, Yamuna Vihar, Delhi 110053, my request is that my Shazia Naz bank account, account number [protected], CRN NO[protected], has been frozen and blocked. I have been told that someone tried to commit fraud in my account due to which my account has been frozen, whereas only the accused's account related freeze and block should have been closed and the police report for which has been filed in Jhajjar, Haryana....
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V
vsetty14
from Bengaluru, Karnataka
Nov 3, 2025
Nov 3, 2025
This thread was updated on Nov 3, 2025
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Loan request from Kotak Mahindra Ridi -
Mobile number +91 [protected]
called from personal number or other bank mobile number not from promotional number
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Nov 03, 2025
Updated by vsetty14 I am getting many calls like weekly few calls
I am getting these from many company n it is irritating
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    A
    AshuVerma17
    from Panipat, Haryana
    Sep 22, 2025
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    Irrelevant bank deduction

    The bank has deducted money from my account without any transaction record. My balance now shows zero, whereas it should be around 400–450.
    I kindly request you to look into this matter at the earliest and restore the deducted amount....
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    M
    Mass5333
    Jul 25, 2025
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    Recovery agents from Kotak Mahindra Bank are repeatedly calling and harassing me regarding loan recovery

    Address: Waluj MIDC

    Subject: Complaint Against Harassment by Kotak Mahindra Bank Recovery Agents

    I had taken a loan of ₹40, 000 from Kotak Mahindra Bank, and I have been repaying it. However, due to some medical issues, I was unable to make timely payments recently. Since then, I have been receiving repeated harassing calls from the following numbers:
    [protected], [protected], [protected], and others.

    These callers claim to...
    +1 videos
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    M
    motla123
    May 5, 2025
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    Recovery agent misbehave loan account number SPLN67063551

    Address: D-10, No.1 & 2, Local Shopping Centre IInd Floor, Vasant Vihar, New Delhi-57

    मैंने कोटक बैंक से 3 साल पहले लोन था 848000 का और लास्ट मंथ उसकी ईएमआई टाइम पे की कभी भी बाउंस नहीं होने दी. लेकिन लास्ट ईएमआई और अप्रैल को जानी वो किसी मेडिकल की प्रॉब्लम से ओवरड्यू...
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    N
    Naitik Tripathy
    Apr 6, 2025
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    Without any information automatically deduction of money worth 25200

    Address: Kotak mahindra bank

    With out any concern kotak bank automatically deducted an amount to 25200 towards ksec and fees margin.
    How can I get my money back ..
    Other wise I will file a complain against kotak bank .
    How could bank automatically deduct the money with out my permission form my own account...
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    I
    Ishitac1607
    Mar 27, 2025
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    Misselling of two policies

    Address: Gurugram

    I was contacted by an agent from Kotak, who would call me on daily basis asking me to invest in an assured savings policy. Upon hearing the details, I was not convinced but he kept insisting that I should take these two policies. He mentioned that these policies have 3-year lock in period and after 3 years, I can withdraw the entire money.
    To my surprise, when time came to pay the second premium, I was informed by my relationship...
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    I
    IMTEYAZ007
    Jan 30, 2025
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    Financial frauding from creadit card with freechutil

    Respected Sir/Madam,

    I am writing to formally lodge a complaint regarding unauthorized/fraudulent transactions on my credit card through the Freecharge platform. The details of the fraudulent transaction are as follows:

    Name: [Imteyaz Ahmad]
    Credit Card Issuing Bank: [Kotak banak]
    Credit Card Number (Last 4 Digits): XXXX-XXXX-7614-[Last 4 Digits]
    Transaction Date & Time: [25-jan-2025 & 16:59PM]br...
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    himxnshu17
    from JAMSHEDPUR, Jharkhand
    Jan 15, 2025
    Resolved
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    Resolved

    Unauthorized charges debited after filling petrol at petrol pump

    I am a Kotak 811 account holder and this is the first time I am facing this issue .I paid Rs.501 to a Petrol Pump on 13th January and today on 15th January my account was automatically debited for Rs.5.91(TIPS/SCHGS/EXH//ATO*JYOTSNA FILLINGST) without my knowledge . Why we should we pay extra. Too sad, and I know 5 or 6 rupees is a very small amount but what if they have been doing this with many other customers, and also I am not paying...
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    I
    Inperson
    from erode, Tamil Nadu
    Jan 9, 2025
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    Address: Sivaraj, Erode

    Today, 08.01.2025, i received a call from on behalf of Kotak Mahindra bank, one the laywer named mr karthik of high court chenai. he is speaking to me on the Chamber No. 14.

    he is say to me, threatening to send me a notice, saying that I should pay the loan I took from Citi Finance. This is the 3rd person in this type of call.
    I have kept all the audio and documentary evidence. i filed consumer case aginst kotak mahindra bank, they are receing the summon. but bank did not appear in the Consumer Court hearing against Kotak Mahindra Bank, Therefore, I have confirmed that this type of call is a fraud. so i request to kotak immediate action to above calls to take necessary action.

    so i have trying to filing against the call and a complaint log with Cyber ​​Crime.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      K
      Karthick157
      from Chennai, Tamil Nadu
      Dec 14, 2024
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      google play refunded. bank side refund not reflected

      I made a transaction of Rs. 529 on 27-Feb-2024. On the same day, the merchant has initiated the refund from our side and says it will be credited 1 to 14 business days or take up to 45 business days. Still not credited in my Kotak rupay credit card ending with 2030. I contacted the merchant today, he says we refunded successfully from our side. Please contact your bank. I'm attaching the refund details shared with my merchant.
      br...
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      C
      CHAITHANYA REDDY M
      Dec 11, 2024
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      Fastag charge back

      I travelled to my hometown on 08th Dec 2024, Rs. 50 charged for one side and Rs. 25 need to be charged for the return before 24hrs. But the toll plaza charged Rs. 50 again for round trip.
      I have raised complaint in kotak fastag app and they declined the complaint without any reason.
      when I called customer care they told me that Rs. 25 was deducted extra for which there is no process of getting the money back.
      when I approached...
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      P
      Paramesh G
      from Attibele, Karnataka
      Sep 25, 2024
      Sep 25, 2024
      This thread was updated on Sep 25, 2024
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      Address: #392,lingath street ,Post office road,Attibele, bangalore 562107

      Dear all
      I have account on kotak 811 crn[protected] account number [protected]
      My account is debit freeze due to transection pattern mismatch on 04th sep 2024 this month i have visted home branch they said rkyc need to do then i done fkyc & r kyc i called mutiple time customer care person, i got call on transection dept also 23.09.2024 at17:24 hrs, they said back hand team need to unfreeze account, but still not happen unfreeze pls do the needful asp
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Sep 25, 2024
      Updated by Paramesh G       Pls unfreeze my account
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        S
        sanjeevagar
        from Navi Mumbai, Maharashtra
        Sep 15, 2024
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        Unjustified charges on credit card transaction

        I purchased airline tickets from Saudia Airline using my Kotak Bank credit card, As per, the invoice transaction is in INR, and the place of sale indicated on the ticket is Delhi. Despite this, I was charged a foreign transaction fee of 3.5% plus GST, even though the transaction occurred in India and was processed in INR.

        I have been trying to resolve this issue for several months, but the only response I have received is that...
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        S
        Satyavan Sutar
        from Mumbai, Maharashtra
        Jul 26, 2024
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        Address: Mumbai City, Maharashtra

        Hi,
        Kotak bank charges 118 rs as lien tbms charges. Without any intimation..
        Why this charges? If this is zero balance account..
        Kindly request you please credit deducted amt to my account and also know reason of deduction..
        Account no - [protected]
        Regards,
        Poonam Satyavan Sutar.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          V
          vnnayana
          Jul 8, 2024
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          Requested for my relieving letter

          Address: B 418 desai golden springs shigehalli near kadgudi 560067

          I am the x employee of your organization
          Ref no of offer letterL 812497
          I had resigned and final setlement is done on 01/11/2019 i had not served my notice period which was for 3 months i stopped going office for that i had not received my relieving letter yet can you kindly help on this to get my relieving letter as soon as possible. I had mailed many times to hr but no one responding very sad way to deal with x employee.br...
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          M
          Manojsi.358
          from Hubli, Karnataka
          Jun 7, 2024
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          To unfreeze my saving bank account

          Address: Hubli

          I have submitted my documents 25 days ago to the satellite complex, hubli branch 580020. But my account as not unfreezed till now plz unfreeze my account as much as possible

          Manoj Singh Rajput
          Account no: [protected]
          IFSC: KKBK008290...
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          J
          Jenitagrace
          from Madurai, Tamil Nadu
          May 22, 2024
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          Fake job. They have stolen 33249 amount from me. His mail id is [protected]@accountant.com. His mobile number is [protected]. And one madam is there she is from quikr she also fraud mail id is [protected]@gmail.com. Total amount i have lost is 33249 rupees. This madam jyotika number is [protected]. This madam number is out of service now. Kindly friends please help me to resolve this problem as soon as possible. This amount is huge or bigger amount to my family. Iam from middle class.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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