Kotak Mahindra Bank Customer Care
Kotak Mahindra Bank Ltd
Customer satisfaction rating: 18%
Submit a Complaint
3393
COMPLAINTS

Kotak Mahindra Bank Customer Care

Kotak Mahindra Bank Ltd

TwitterFacebookLinkedIn
Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
459
down
296

Customer satisfaction rating
18%
Complaints
3393
Pending
269
Resolved
523
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Kotak Mahindra Bank related photos (489)

Kotak Mahindra Bank Complaints & Reviews

Sort by:

Kotak Mahindra Bank — my account is freeze

 Akash warulwar on Oct 15, 2019
My name is akash prabhakar warulwar and my a/c no. [protected] and crn is no.[protected] my a/c balance is 27, 989.18 my address is gondia dist. Maharashtra but i did kyc in shravan chaukadi dist. Bharuch gujrat because of no branch in gondia because i do job in construction in bharuch dist. My account on 10/10/2019 i mistakenly freeze and now unfreeze me so i talked to costumer care. He told me go to banch so he unfreeze me local id proof so he tried to speak to manager sir so he was not there i took contact no. From there and talked after coming back, so tell me today, tell you tomorrow speaking...
Complaint comments  Read comments Complaint category Employees

Kotak Mahindra Bank — my money got deducted from my account but

 Madhu22s on Oct 15, 2019
In my office they have opened the zero balance account for me now they have deducted from my account as non maintenance charges, that's tooo 4700 with out knowing me, they didn't sent me the msg also it's not gud please repay my money that money o was kept for my baby's birthday, that's for her new dress and that is my pf money...
Please send me my money back this is not gud take this much of money from customers
This is like cheating, we r trusting the banks so only we r keeping some money for saving or for expanses for little occasions..
U r doing like a thief......
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — regarding personal loan and need to repay the amount

 Shivaramhr on Oct 14, 2019
Hi would like to register this here as this is one of the page where people can visit and atleast they will be alert on this personal loan atrocities. I have asked for the closure of my personal loan to a manager, he said he will help me after an year. So I completed one year and I asked many people on the same but no body have came forward to help, so I started not to pay the loan EMI so that they will help but atlast day of monthe they came to home and scolded my parents such a cheap person they have as der employee and same day I paid and next day when I got salary they deducted the emi and 6th...
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — without intimidation deducted amount in my account

 kedar chitmulwar on Oct 14, 2019
These is kedar and i m using 811 saving account these is very pathetic experience ever i have seen that bank firstly provide online personal loan without giving any written document and terms and codission against that my 1emi was bounce they was charged 2100rs as a bouncing charges means my emi amount is 2860rs and they were charge 2100 without giving any prior intimation i m very disappointing and definitely i will going consumer forum against bank these is very serious issue means how the bank can charge with there own term without intimidation given to the customer sham on...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — amount debit

 Akarshsethi on Oct 14, 2019
Dear sir/madam,

I am a client of kotak mahindra bank for the past 1 years and i hold a currentâ  account of my company. I wish to bring to your notice that i am not receivingâ any positive responseâ from my bank side. Problem is that on 14th may 2019 bank debit 1770/- from my accountâ withoutâ any reason. When i called to customerâ care regarding my issue that why you have charged this amount from my account. They said that you don't feel your gst chalaan from past 3 month that's why...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — reimbursement/refund of extra/unnecessary charges levied in my account

 Ankitgoel1992 on Oct 13, 2019
Sir/madam

I have two account in your bank in rohtak, haryana region

Account no. Are as below:
Santosh : [protected]
Ankit goel ; [protected]

Both account is opened as two in one account that means demat cum account.

As per bank offical when you are opened two in one account then no minimum balance account is maintain. So i didnot maintain any minimum balance till date.

Now in september 2019 and october 2019, my both account have so much charges levied as per my bank statement attached

As for such...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — uncleared demand draft of rs. 53259/-

 vaibhavpadia on Oct 13, 2019
Hi,

This complaint is in regards to demand draft submitted seems not cleared to the correct beneficiary account.

I have submitted the hdfc bank demand draft on 16/09/2019 of rs.53, 259/- to kotak mahindra bank chamunda circle branch. On 20/07) 2019, i got a call from tapasya saying that, here cannot be processed, kindly submit to chandavarkar branch, so i submitted there on same day around 3pm.

Later when i checked with harshad chauhan a employee of kotak mahindra bank ahmedabad branch, who looks after the account details of estate manager gujarat housing...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — kotak life

 NAVAN K on Oct 12, 2019
I have submitted a complaint with kotak grievance team that i was cheated by the kotak agent by providing false promises to buy their policy.
I got a response from kotak grievance team stating that they will not take any action against my complaint and they saying that they cannot settle my premium amount.

I have taken the policy no. 03300696 with kotak insurance in 2015. While signing the application the insurance agent from kotak has made false promises that this policy will give returns of more than 8%. I was not aware that this traditional policy has less returns and without...
Complaint comments  Read comments Complaint category Insurance

Kotak Mahindra Bank — receiving too much notifications

 SanketDhar on Oct 12, 2019
I registered on kotak mahindra bank to open bank account but unfortunately cancelled my decision due to a valid reason. So, i informed them about my changed decisions for several times. But they didn't give any importance to it. Still they are sending messagess. I am very dissatisfied with their mentality. That's too annoying. Please resolve this issue....
Complaint comments  Read comments [2]Complaint category Banks

Kotak Mahindra Bank — amount debited but not credited in beneficiary account

 goviGg on Oct 11, 2019
My name is govinda. I had sent 1000 rs. To beneficiary account but not credited in beneficiary account on 26/09/2019. Transaction id is[protected]. Please help me for the reversal of the amount if not credited in beneficiary account. Beneficiary account no. Is [protected] of bank of baroda. Please help me this is the last option for me.
Thanks...
Complaint comments  Read comments [1]Complaint category Banks

Kotak Mahindra Bank — complaint about charge dispute form

 goviGg on Oct 11, 2019
My name is govinda and i had ordered a product of rs.584.20 amazon brand shirt and vaseline lotion in amazon on 30/09/2019 & i cancelled this order due to personal reason. And on 2/10/2019 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent....
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — harassment by their officer.

 Shwetank Agrahari on Oct 11, 2019
Hey,
My dad took a loan from fullturn india pvt ltd of rs. 260000 @ roi 14% and the no. Of emi's fixed is 49. My dad paid 24 emi's and suddenly the news occurred that fullturn india is gone from india.
And after 6 years. I get a call from kotak mahindra that your father have taken a loan from fullturn india and you have to pay all the dues in 2-3 days,
I said that okk fine i will repay my 25 installment in 25 months, they said 'no pay full amount in 2-3 day or in only 2 installments.
When i request them to give me sometime, so that i can arrange the money.. They said...
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — why hold my account balance

 akshaydhabekar on Oct 10, 2019
My name is akshay dhabekar my account num is [protected] why hold account my balance please releas my hold balance in my account his problem is very longer than my account i have many difficult problem to face because your kotak bank service is low quality and chef please releas my hold balance within 24 hr and don't miss use your customer amount for your personal banking uses i know that kotak is very great bank but this bank is chef level bank they use payment of your personal banking investment i know everything why hold my account balance and athor customer balance becasue your are chef service...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — relieving letter

 Debashis 00 on Oct 10, 2019
I am the x employee of your organization
Emp id : 66160
I had resigned on september 26 2016 i had not served my notice period which was for 3 months i stopped going office on oct/26/2016 for that i had not received my relieving letter yet can you kindly help on this to get my relieving letter as soon as possible. I had mailed many times to hr but no one responding very sad way to deal with x employee.
Debashis das
[protected]...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — worthless rm sleeping over our grievances and over his legal responsibilities. kotak bank takes no action against such useless rm

 rameesh718 on Oct 9, 2019
Complaint against
Kotak bank
Sba [protected]

Grievance stands as follows

Rm
Karanbir singh

It is too bad and illegal on your part
To ignore all our emails
To ignore calls
To ignore even conference calls made by us to you through customer care

You were not appointed rm for our account without your consent
And i[censored] are not fit for rm
Why dont you resign and sit at home
Why are you wasting uday kotaks money and our valuable time

Do your duty if you deserve your...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — nominee registered online for all our fd. still kotak bank not returning our signed blank nominee form. could be misused by them.

 rameesh718 on Oct 9, 2019
Complaint against
Kotak bank
Sba [protected]

Grievance stands as follows

Ms archana patil

Now
As we have updated nominee name to all our three fd online
There is no point ms archana patil, to keep our signed blank nominee form with you
In fact it was your legal duty to implement the collected nominee form immediately which you failed to do
Over fictitious and vague excuses
If you had any objection with the form, you must have intimated to us immediately and go it fixed
Which you never did and kept...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — nominee name needed on all our fdr. kotak bank manipulates to harass us.

 rameesh718 on Oct 9, 2019
Complaint against
KOTAK BANK
SBA [protected]

GRIEVANCE STANDS AS FOLLOWS

Ms CHARU
charuletha.[protected]@kotak.com

as per your call we got this afternoon
in ref to our complaint
for the nominee name not appearing over FDR
we attache here below
the screenshot of your own website as asked by you
which confirms saying
Display nominee name on
statements advices

as we have opted YES to make the nominee name appear on FD ADVICE
it must appear there on all the 3 FDR
do...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — chequebook & passbook

 suresh lakamsani on Oct 9, 2019
My crn[protected]. 10days back i applied for cheque book. I got msg from u. Cheque book has dispatched, but still now i have not recieved. Speedpost people also not responding. And i applied for passbook also. I got msg u can go and collect it from ur branch. I went to branch they said passbooks are not avilable and they dont know when will the passbook availble. What can i do. What a worst experince from kotak bank. Pls solve my issue as soon as possible....
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — bank abruptly blocked my credit card

 Aru_aam on Oct 9, 2019
The credit card has been blocked without any notice by the bank and the reasons are not being disclosed with me due to you there banks internal policies i would really like to know what is happening why my card has been blocked i tried maintaining the card all the dues on time so that i can maintain my limit along with the cibil score and let me know...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — i don't have account with kotak but these people are harassing me pay other people credit card bill

 Murali Kuchipudi on Oct 6, 2019
Hello team,

I don't have any account with kotak. But these bank people are harassing me to pay other people credit card bill.

Daily calling me personally harassing me and insulting my family members.

Not sure why kotak mahindra people doing like very very worstly talking to me.

From below number i am getting calls and harassing me

Arif: [protected]

Please do need full, still i am not understanding why i have to pay other people bank credit card bill's i never have any accounts with kotak mahindra.
Complaint comments  Read comments Complaint category Credit Cards

Recently Discussed

(2 minutes ago)
Karvy
5 months has gone..f & f salary not provided
(21 minutes ago)
Siena Services (Aurangabad)
fraud
(54 minutes ago)
Spice Jet Airlines
damage my beg..
(55 minutes ago)
ICICI Prudential Life Insurance
NEED TO KNOW EXACT PF NUMBER
(1 hours 6 minutes ago)
Rex Enterprise
demanding money from me

Featured Complaints