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Kotak Mahindra Bank Complaints & Reviews

www.kotak.com

1.5

Updated: Jun 22, 2026

Complaints 4833

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1327

Unresolved

3506

So far, so good. Kotak Mahindra Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kotak Mahindra Bank will keep up the work and continue to help more customers with their concerns even better 🤝

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Kotak Mahindra Bank reviews & complaints(4833)

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I am extremely disappointed with the way Kotak Bank handled my credit card issuance. Despite my clear refusal and informing your representatives that I already hold other credit cards, I was repeatedly pressured into taking one. I was assured multiple times that there would be no joining fee.

However, my first bill now shows a joining fee of £750 plus 7885 GST, This is a clear case of misrepresentation and unethical practice.br...

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Despite a sanctioned amount of ₹27.5 lakhs and completion of all required formalities, the disbursement has been unnecessarily delayed and done in a fragmented and unprofessional manner over months. The promised personal top-up component is still pending, even though the balance transfer was completed long ago.
This delay is causing serious financial inconvenience and reflects extremely poor service and commitment.
I request...

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Hello Sir/Madam,
I have already raised a complaint regarding my UPI transaction, but it has been more than 20 days and the issue is still not resolved. This delay is completely unacceptable.
The payment was made via Paytm to an individual account, and I strongly suspect this is a fraudulent transaction. I request you to treat this case as urgent fraud and take immediate action to trace and recover my funds.
Kindly escalate...

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Dear Sir,

I am writing to request correction of the exit date mentioned on the relieving letter issued to me (Employee Code: KMBL253627), as the date currently reflected does not align with Kotak Mahindra Bank’s own records and communications.

As per the Bank’s official advisory dated 27 May 2023 (attached), it is recorded that I was absent from duties with effect from 05 May 2023. Accordingly, my last working...

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Address: Sreeja Residency, C3, 26th, Kaggadasapura, 560093

I have got call from Kiran from Kotak Mahindra Pune, 411007

Mobile Number:- +91 [protected]
At 7 Nov 2025 & At 11:18 AM

I should not get call from personal number...

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Address: hn/ 634 Gali no 26 Jafarabad Delhi 110053

Dear Sir, Kotak Mahindra Bank Manager, Yamuna Vihar, Delhi 110053, my request is that my Shazia Naz bank account, account number [protected], CRN NO[protected], has been frozen and blocked. I have been told that someone tried to commit fraud in my account due to which my account has been frozen, whereas only the accused's account related freeze and block should have been closed and the police report for which has been filed in Jhajjar, Haryana....

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The bank has deducted money from my account without any transaction record. My balance now shows zero, whereas it should be around 400–450.
I kindly request you to look into this matter at the earliest and restore the deducted amount....

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Address: Waluj MIDC

Subject: Complaint Against Harassment by Kotak Mahindra Bank Recovery Agents

I had taken a loan of ₹40, 000 from Kotak Mahindra Bank, and I have been repaying it. However, due to some medical issues, I was unable to make timely payments recently. Since then, I have been receiving repeated harassing calls from the following numbers:
[protected], [protected], [protected], and others.

These callers claim to...

+1 videos

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Address: Kotak mahindra bank

With out any concern kotak bank automatically deducted an amount to 25200 towards ksec and fees margin.
How can I get my money back ..
Other wise I will file a complain against kotak bank .
How could bank automatically deduct the money with out my permission form my own account...

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I am a Kotak 811 account holder and this is the first time I am facing this issue .I paid Rs.501 to a Petrol Pump on 13th January and today on 15th January my account was automatically debited for Rs.5.91(TIPS/SCHGS/EXH//ATO*JYOTSNA FILLINGST) without my knowledge . Why we should we pay extra. Too sad, and I know 5 or 6 rupees is a very small amount but what if they have been doing this with many other customers, and also I am not paying...

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I purchased airline tickets from Saudia Airline using my Kotak Bank credit card, As per, the invoice transaction is in INR, and the place of sale indicated on the ticket is Delhi. Despite this, I was charged a foreign transaction fee of 3.5% plus GST, even though the transaction occurred in India and was processed in INR.

I have been trying to resolve this issue for several months, but the only response I have received is that...

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Address: Hubli

I have submitted my documents 25 days ago to the satellite complex, hubli branch 580020. But my account as not unfreezed till now plz unfreeze my account as much as possible

Manoj Singh Rajput
Account no: [protected]
IFSC: KKBK008290...

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Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents

To Whom It May Concern,

I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not...

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Please waive if the late fee of inr 100 that has been charged on 26th feb as I was sick n hospitalized from 20th Feb to 28th Feb.
This late fee is hitting my credit score which I cannot afford for just 100 INR.
I have made the payment in full nd in past as well i'd made the payment on time. I can furnish my docs if req.
As per Indian law, it can be waived of in genuine case. Kindly waive it off for me.
Im pretty...

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I have no connection with Kotak Bank. But from "Rard.[protected]@kotak.com" some irrelevent emails are coming.
Please confirm that the above mail id is really from Kotak bank or it is a fake I'd.
Please confirm. Waiting for your reply....

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I hope this email finds you well. I am Pankaj Gugale having a current Account with the name of "Gugale Brothers Corporation", and I have been a loyal customer of Kotak Mahindra Bank for several years now. Below are my account details -

CRN[protected]
Account Name - GUGALE BROTHERS CORPORATION
Account - [protected]
Account Type - Current

I am writing to bring to your attention an issue I...

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Address: 27BKC, C 27, G Block Bandra Kurla Complex, Bandra (E), NA, Mumbai,

Website: www.kotak.com

Hi Sir/Mam, My Name: Murugan Valathi Elumalai, crn: XXXX53278, emailid: [protected]@gmail.com I had used secure credit card(a/c :[protected]) from Kotak Mahindra Bank and replaced with actual credit card on jul22 and account is closed, but incorrect account details are reported to Cibil report like my secure credit card actively used with outstanding balance, due to this my credit score impacted very badly. I got pay day loan on Aug...

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Dear Sir/Madam,

I am writing to request a credit card due settlement and the closure of my credit card account with Kotak Mahindra Bank. I have been a customer with your bank for several years and have appreciated the quality of service provided. However, I am writing to bring to your attention an issue regarding an unacceptable charge on my credit card, which has led me to stop making further payments.

I understand...

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Address: Kochi

I have a Kotak account and a Spendz account from Kotak. I deposited ₹500/- into it and tried to withdraw it from the ATM. But i wasn't able to withdraw 500, because it showed usable balance as ₹475/- . Now when I check the balance on Sep 11 2023 they ( Kotak Mahindra Bank ) deducted ₹24.08/- as " Rem Chrgs: ATM CW Fee-DOM " . I don't understand what is this charge. Why was I charged.

I am complaining this because I um...

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Address: Kurnool

In my Kotak Mahindra Bank I have funds but my funds are in lien without intemation my funds are lien because of cyber complaint but I didn't done any fraud I am suffering very much without my misstake...

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