Kotak Mahindra Bank Complaints & Reviews

Dear Sir/Madam,

I am writing to request a credit card due settlement and the closure of my credit card account with Kotak Mahindra Bank. I have been a customer with your bank for several years and have appreciated the quality of service provided. However, I am writing to bring to your attention an issue regarding an unacceptable charge on my credit card, which has led me to stop making further payments.

I understand that I currently owe a total of INR 2, 00, 000 (Two Lakhs Rupees). However, due to my current financial situation, I am only able to offer a one-time settlement amount of INR 50, 000 (Fifty Thousand Rupees) to clear the outstanding debt.

I want to emphasize that my financial circumstances have led me to propose this reduced settlement amount. I am facing significant financial constraints that prevent me from paying the entire outstanding balance. I kindly request your understanding and cooperation in resolving this matter amicably.

I will only make this payment if the above-requested settlement amount is accepted in full, and the remaining balance is waived. Additionally, I request the closure of my credit card account once this settlement is concluded.

I understand that my proposed settlement amount is considerably lower than the total outstanding balance, but I hope you can appreciate my commitment to addressing this issue responsibly and to the best of my current ability. I urge you to thoroughly investigate the disputed charge and provide me with a clear explanation and resolution as soon as you receive this letter.

I kindly request you to review my proposal, thoroughly investigate the disputed charge, and provide a written confirmation of acceptance or a detailed response addressing the issue within the stipulated timeframe. If you require any additional information or documentation, please do not hesitate to contact me.

If my proposal is accepted, and the disputed charge is resolved to my satisfaction, I kindly request a closure certificate for my credit card account.

I hope for a swift and equitable resolution. I look forward to your quick attention to this matter.

Contact Kumararaja - [protected]

Hi,

An unauthorised credit card is issued linked to my PAN. This was identified during my home loan enquiry in my CIBIL report.
Back in 2019 it was issued with a max limit of 15K. Seems this limit was utilized then and due to default payment has severely affected my CIBIL score.
Whereas I have never applied for any Kotak credit card. Neither there is any communication from bank till now. Even I reached to Kotak branch credit card team, they were not able to trace any CC from my name, dob, mobile, etc. So have asked to reach customer care. But IVR option only allows if I have a Credit card detail or account details.

Now to rectify this, I am lost with no option. Please suggest if somehow, I can trace this card and delist from my PAN. Also request the Bank authorities to look into this issue urgently and fix my CIBIL.

Any leads or support will be really helpful.

Thanks,

I have a Kotak account and a Spendz account from Kotak. I deposited ₹500/- into it and tried to withdraw it from the ATM. But i wasn't able to withdraw 500, because it showed usable balance as ₹475/- . Now when I check the balance on Sep 11 2023 they ( Kotak Mahindra Bank ) deducted ₹24.08/- as " Rem Chrgs: ATM CW Fee-DOM " . I don't understand what is this charge. Why was I charged.

I am complaining this because I um totally unaware of these charges and also I need that money back. My contact Email : adarsh6712.[protected]@gmail.com

I have a Kotak account and a Spendz account from Kotak. I deposited ₹500/- into it and tried to withdraw it from the ATM. But i wasn't able to withdraw 500, because it showed usable balance as ₹475/- . Now when I check the balance on Sep 11 2023 they ( Kotak Mahindra Bank ) deducted ₹24.08/- as " Rem Chrgs: ATM CW Fee-DOM " . I don't understand what is this charge. Why was I charged.

I am complaining this because I um totally unaware of these charges and also I need that money back. My contact number is [protected]. Email : adarsh6712.[protected]@gmail.com.

Pan : AROPD3401D
Agent name : Anupam Deb
Code: 10159868
Date of birth: 06)12/1976
Insurer type: life
Insurer: Kotak life insurance co. Ltd
Branch: Park Street, Kolkata
Status of agency : blacklisted
Status change : 2015
My status is showing blacklisted for fault of my sales manager with Kotak Life Insurance company. I am suffering for his mistake and could not change insurer.
Kindly help me to get rid of this embarrassment.
Regard
Anupam Deb

Its been almost since awaiting funds to refund its requested created on 16th Aug and its one week amount is update in account its still showing lien amount hopeless to call and requested and they by monday its been friday still request id 01070820 and they i have amount in account by monday its friday i need bal in account today at any cost please you peopel playing customers please refund now and today

G Sunil Kumar
CRN :[protected]
Account number : [protected]

I got a loan for 30000 payed almost 28000 including fine and over due charges, payed my emi for almost 9 months, they were continually abusing me in calls, what's app and messages through agents sending pics of me and my family creating a big issues coming to my home calling me after 7 pm all kind of illegal things, I even told them to either wait or take legal actions but they didn't listen ! agents are verbally abusing me and my family saying better die i[censored] can't pay the money kind of things I can't pay any more amount
agents who abused me -[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] it goes on ! like 30 numbers
my crn number[protected]

I'm unable to repay the credit card due amount because I dont have proper job living also very difficult one of the collection agent today called me doing mental harressment and threatening I informed that agent I taken the loan in legal way I will face it in legal way still he don't understand about it he continuesly threatening me I plan to send a legal notice to your bank head office because unable to face collection agent threatening and mental harressment your Collection agnts not following RBI guidelines plz take appropriate action

Credit card number: [protected]

You hire what quality of employees, I really wonder. I receive 20 calls a day after clearing the payment of 3, 591 (dues pending) and the language used is so filthy and they talk and demand money by using obscene language to a female and their family members.
FYI the contact number is [protected] and person name is Manish, who apparently have taken the payment the kind of language used, if I furnish the chat record, you yourself will...

Dear sir & madam,

First of all I inform you that am totally disappoint for banking with kotak bank .

My issue is one of your insurance related person call me on [9/08/2023] for sale the product of life insurance at approximate time is 4:25 i received the call .
Then he pitch the product with wrong commitment and generate lead by her self for the business purpose .am completely said I don't need but...

XELERATE-TBMS-[protected] Amount deducted my account Rs.674
a/c:- [protected]
ifsc:- KKBK008078

In my Kotak Mahindra Bank I have funds but my funds are in lien without intemation my funds are lien because of cyber complaint but I didn't done any fraud I am suffering very much without my misstake

I have taken a EMI option for cult gym from kotak bank and first EMI 967 is debited on August 2nd and another amount of 353 has been debited but not sure why they have deducted that amount first the payment is debited by auto debit option and i have sufficient amount on bank account there is no reason for late payment or shortage of amount from my account. Transaction ref "Ins debit a/c CFB" the customer support of kotak bank is not supportive for reach for issues. Please check and resolve

I have taken a EMI option for cult gym from kotak bank and first EMI 967 is debited on August 2nd and another amount of 353 has been debited but not sure why they have deducted that amount from my account. Transaction ref "Ins debit a/c CFB" the customer support of kotak bank is not supportive for reach for issues. Please check and resolve.

Hi,

In my credit card i am charged unnecessarily a fine of 500Rs plus GST for exceeding usage. without any information..

1. Charged 1% charge for Rent payment without any information

2. because of this unknown charge the usage exceeded by 200Rs for which also No intimation given (USUALLY ALL transactions and deductions to come in SMS) but this one didnt come.
For this additional 200rs I WAS charged 500RS + GST as fine.. eventhough I still have 6 days to pay and close this outstanding..

CRN number of account is[protected]

Even though I had sufficient balance in my account which is linked to the account..
The date for the payment is still 6 days to go .. If i had given an proper intimation i could ve paid the amount from account..

there is no email to contact and customercare number keeps disconnecting before connecting to agents

Hi, an amount of 353 has been debited twice from my account today 2 nd August 23. I would like to know why they have debited the amount.
Requesting you to share the details

Hi Ma'am/Sir,

The bank has imposed extra charges on my loan account, which is understandable up to a certain extent. However, they neither called me nor messaged me about it. Instead, they directly started troubling my father by giving him calls. I understand that I am the primary person to deal with such matters, but why didn't they call me first? Later, they did call me and we agreed on a deal to pay 650 out of the 1500...

My account number [protected] and transaction in maintenance charges in 4 transaction a 2170 rupees in charge in without any reason in my Mahindra kotak bank account and account opening in given information is zero account in kotak bank

Please don’t send any promotional sms it really annoying i am no longer intrested else i will close my account

Please stop sending me promotional sms and calls it really annoying. I am no longer intreated if it didn’t stop I will close my bank account