Kotak Mahindra Bank Customer Care
Kotak Mahindra Bank Ltd
Customer satisfaction rating: 20%
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3030
COMPLAINTS

Kotak Mahindra Bank Customer Care

Kotak Mahindra Bank Ltd

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Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
422
down
270

Customer satisfaction rating
20%
Complaints
3030
Pending
290
Resolved
500
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Kotak Mahindra Bank related photos (428)

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Kotak Mahindra Bank Complaints & Reviews

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Kotak Mahindra Bank — credit card limit revised

 Aabhishek Jaiswal on Feb 16, 2019
Hello My name is ABHISHEK JAISWAL and I'm using credit card more than 2 years and whatever I used from kotak credit card I paid on time inspite of my limit has been revised I spoke with customer service they not gave me proper response if I'm talking about my credit score it's good but you guys revised my limits with out any information I'm very disappointed now and one really shame to use your banking......
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — deducted my balance

 aaditya1 on Feb 15, 2019
Dear sir/madam.
Your bank was charge me ₹.118 which i not required service.
But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or statement

So i need clarification from bank or reverse my ₹118 to my account. As it can be clearly seen in the screenshot attached with this mail that i have charge. Kindly explain to me the reason for the leaving of this charges and refund me the charges hence wrongfully debited to my account.

Thanking...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — kotak credit card blocked without proper reason. [Resolved]

 Chandan Kunch on Feb 14, 2019
Hello,

This to inform you that I have been with Kotak Mahendra bank since last 10 years CRN is 26394347 & I have kotak credit card since last 14 months and every month I have been making payments promptly and last month as per my card performance they raised my credit limit also but all off a suddenly my card been blocked without any proper explanation and even after I have made my credit card bill payment also at the current month they have charged Annual fee of 999 on upfront even after that I have made payment. Please kindly look into and resolve ASAP.

My question...
Complaint comments  Read comments Complaint category Credit Cards

Kotak Mahindra Bank — kotak 811 account najafgarh

 भ्रष्टाचार मुर्दाबाद on Feb 13, 2019
My account is total freezed. From last 2 month 3 times i have given the required document. There is no one whom i can approach even nodal officer is just a copy paste machine. I would suggest each one you (Citizens of india) don't ever think about kotak go for any bank but don't go for kotak. I really wish that kotak may get ruined.. It's not just a wish it's truth that any company who don't care about customers... Will be spoiled soon.
Regards
Your # poor customer.....
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — manager wrongdoing

 kitvora on Feb 13, 2019
Manager - ravi a vora rajkot br kotak bank

His family occupy rajkot house ilegal
House belong to one foreign people their relative

Ravi now want to buy house at half price and want to cheat
He is ca and know law but still he dealing like this so how customer can trust

Ask main br manager to ask him if house he stay is legally their own.
His father atul vora is a lawyer but also cheat no paying any rent...
Complaint comments  Read comments Complaint category Other

Kotak Mahindra Bank — branch service and bank service

 shakti rajpurohit on Feb 12, 2019
1) i and my family have all of our accounts with kotak and this were opened in gujrat, lately we shifted to mumbai-kandivali west 2 years back hence we wanted to keep our home branch over here and i made few visits in kandivali west mg road bhoomi arcade branch and we were dis appointed as this couldn’t happen with help of a valid government approved rent agreement like it was said by branch employees m. It’s hard to understand when government has approved why would you guys not accept that as a leagal proof and for you information i have now updated my aadhar card with help of this proof so...
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — harassment by kotak mahindra recovery agents

 Manish Kanabar on Feb 12, 2019
Hi. My wife had taken a personal loan for 40k in 2006, well before we got married from citi finance for education
Kotak recovery agents are calling now to recover this amount saying its not paid. My wife has no clue of the pending loan considering she claims it has been settled but does not have proof
These agents are harassing and talking very badly - even calling continously to office land line. Stop this at once.

Calls coming from [protected]...
Complaint comments  Read comments [1]Complaint category Loans

Kotak Mahindra Bank — show written off in cibil

 Ajay Uttamchand Thawrani on Feb 11, 2019
We take vehicle loan from kotak [kutta] mahindra bank, for 48 months,
We surrender vehicle
Bank employ sold same without our permission @ 4, 25, 000/- [as per insurance policy make for transfer ]
But staff{abhinav} take money under table & show only 1, 70, 000/-
Net outstanding on date only 2, 25, 000/-
Please gide me.
This all show in my cibil
All relevant document with me.
How i deal with this bad [kutta] ratting bank???...
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — amount got deducted from kotak atm and cash not did not come out

 srinivas kadiam on Feb 11, 2019
On 19th jan 2019 evening tried withdrawing cash of rs.20, 000 from kotak atm, to my surprise, it got deducted from my account and the atm machine did not dispense the cash. Called up to kotak customer care multiple times and still there is no proper response from their end. Worst customer care response and service from kotak, as they give fake promises....
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — amount not getting refunded.

 Kavya Gorrepati on Feb 10, 2019
Amount is not getting refunded from paytm app. On 10th feb 2019. I tried to do mobile recharge of rs. 199, but it was failed. I tried again and failed again. I contacted paytm customer care. They are saying that the refund is completed but the bank is not transfering the amount to my account.

The same case happened previously when i cancelled train tickets on 23rd nov 2018 and 4th august 2018. Please check from your end and kindly refund my amount as soon as possible.

My account details are:
Account name: haseeb abdul
Account number: [protected]...
Complaint comments  Read comments [3]Complaint category Banks

Kotak Mahindra Bank — unauthorized alien charges

 mandarjoshimandar on Feb 9, 2019
Respected my account debited for charge lien tbms 134 /-,, which is charges and how?? Please return credit in account, either i will close your a/c

A/c no. Mandar mohan joshi ([protected]), sangli maharashtra branch. I waiting for your response...
Complaint comments  Read comments [2]Complaint category Banks

Kotak Mahindra Bank — wrong charges are posing by the bank

 pallav7306 on Feb 9, 2019
This bank kotak mahindra is a very worst bank as it put hold in my zero balance account of rs 1178.65 unnecessary they have debited charges also but then again put hold in my account please help my crn is[protected].
On 23 jan 2019 they have put hold on my accont no [protected] and complain they are not helping at all i have done 3 times complain but they are not helping my 10k fd is also linked to this account...
Complaint comments  Read comments [1]Complaint category Banks

Kotak Mahindra Bank — kotak bank tbms lien charges

 karthivi on Feb 9, 2019
Hi,

Kotak bank charges 234 rs as lien tbms charges. Without any intimation..

Why this charges? If this is zero balance account..

Kindly request you please credit deducted amt to my account and also know reason of deduction..

Lien datedescriptionexpiry datelien amount (?) reasonremark 23/01/2019 user lien 01/01/2099
234. 03inr
Charge lien tbms-tbms[protected]

Crn :[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Kotak Mahindra Bank — service request no: 1-10337174911:

 Sandeepkadam12 on Feb 7, 2019
Dear sir,

My crn number is[protected]st of may i have deposit rs.5, 000/- in kotak bank through net banking to saving my money in kotak as i was having salary account with kotak earlier and the service which i was got excellent that time however i left the job and my account has been deactivated from last 2 year and i did not used this account for any transaction whatever amount i have deposit it has been debited on 7th of jan automatically without any intimation to me i called to bank for reversal as i have not used this account so far so why should i pay amount to bank for any...
Complaint comments  Read comments [2]Complaint category Banks

Kotak Mahindra Bank — account opening no response

 archit interior on Feb 5, 2019
Respected sir i wanted to open current account and saving account on bhandarkar road branch pune. Innitial i received good treatment and i was impressed but after that they took me to there colouge and told he ll attend you.. That person was so thirdclass, he saw my document of shopact and directly rejected as if it was fake document, i asked him on what basis you have rejected, he told his senior has told to reject and its kotak bank policy
Sir i was very shocked that which type of untrained people you have appointed in bank whjo dosent care for new coustmer, there are 2 more valid things,...
Complaint comments  Read comments [1]Complaint category Banks

Kotak Mahindra Bank — about saving account balance

 Kartik Kamani on Feb 5, 2019
Sir i have saving a/c in kotak bank today i am transferring money through kotak bank upi service by kotak bank application but other party can't get money.in my history transactions appeared successfully.
Ac no. [protected]
Crn.[protected]
Transaction id.[protected]
Other party upi address.- hardikpandav@dbs
My contact number. [protected]

Thank u......
Complaint comments  Read comments Complaint category Banks

Kotak Mahindra Bank — return my original car document and noc

 Prem1363 on Feb 5, 2019
Dear sir

We have taken car loan rs 195640 dated 15 nov 2012 on vehicle no dl 4 c aq 5782 my loan ac no cf - 8530900 from kotak mahindra prime, car finance delhi 101-104 dda district nr scope minar laxami nagar new delhi -110092. I have i have returned the total loan amount 1st october 2017 but we have not received my car original document and no dues certificate. Kindly send original document no dues certificate at following address

Prem narayan
A2 /63b ekata apartment
Paschim vihar, new delhi -110063
Prem. Ncap@gmail.com
[protected]...
Complaint comments  Read comments [3]Complaint category Auto Insurance & Loan

Kotak Mahindra Life Insurance — refund rs 100000/ for policy no 02306807

 Prem1363 on Feb 5, 2019
Dear sir,

The ajent vignaharta direct insurance broker pvt d 221 sector 63 noida co partner with of kotak life issued me issued me soled me policy no 02306807 on 09.11.2011 with false promises that you take one time investment rs 30000/- and you get rs 100000/- after eight year so it will be matured 10.06.2018 but we have not received the money so far. I paid rs 30000/ through cheqe no[protected] syndicate bank for deposit as asked by husky voiced girls of vignaharta telling that they are from kotak assured plan and your money will be matured in eight year and get rs 100000/- buy...
Complaint comments  Read comments Complaint category Insurance

Kotak Mahindra Bank — consumer loan

 Youtube Craftman on Feb 4, 2019
I was approved with a consumer loan and the first emi was on 5th Jan 2019. I received several emails stating nchs not registered pay through online but they presented a cheque in my account several times from Jan 5th till Feb 1st and there are so many bounce and inward return charges applied to my account till yesterday. I am been mentally pressurized by the number of follow ups made when the procedure followed by the bank was completely wrong and not notified to the customer through proper channel. The complaints team manager mr.saravanan from kotak consumer loan department advices me to pay the...
Complaint comments  Read comments Complaint category Loans

Kotak Mahindra Bank — money debited without purchasing

 Rockykito on Feb 3, 2019
It is very shamful that my money has been debited from my credit card by the name of bilpay.i don't have any kind of bill add in my app and i never pay anykind of bill from my kotak app.it is very bad for me and i am not happy to use kotak credit card.please remove this 300 rp bill which is given by your side.it is very helpful for me if you do so....
Complaint comments  Read comments Complaint category Credit Cards

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