Axis Bank Complaints & Reviews

ATTENTION ALL AXIS BANK CREDIT/DEBIT USER

The Incident on 29/03/2008 when i use this card on khber service station, moti bagh-II, Ring Road, New Delhi for payment of filling full tank on my Bike -PULSAR 150 (TANK CAPACITY 18 LTR) the ptotal bill is 750/= then i gave my GOLD Axis card to the petrol pump executive he swap one time & bill came 750/- then after 20 days statement came Rs.2304/- I shoked when statement shows Rs.750/- shows 3 times on same date, then i call customer care to mumbai then he lodge the complaint & he said we are sending you the Dispute form & I fill Dispute form & return the same By trackon courrier on 18/04/2008 but till date NO Response from Axis Bank then I Re-Call him for dispute case He told we are sending your statement plz. pay on time the refuses all charges & harresing me to pay bill at ones. One of my friend told me go to "MYRIGHTS9TO9.COM & file case against him then I Register with that company & his Legal Advocates sending Legal notice to AXIS BANK CARD MUMBAI HEAD OFFICE.

Sir,

I have Axis Bank Credit Card before 4 month and still not use but they send a Credit Card Statement and it shows overdue payment and also complaint 4 to five times to axis bank customer care but there is no response. please do needfull.

I am holding a Home Loan account with Axis Bank.
The Loan EMIs are deducted from my Account via Cheques every month.
On 21st April 2008, my Cheque could not be cleared due to
lack of funds in my Bank Account.
On 6th May, an Executive (from AXIS Bank) visited my factory (after prior telephonic consent)
to recieve the due amount. I paid him the amount in Cash and obtained the reciept for the payment.
On 15th May, the previously uncleared Cheque was presented by AXIS Bank to my Bank and was cleared for the already paid amount (in Cash on 6th May).

This totals up to 2 payments for one month (April 2008) against my Home Loan from AXIS Bank.

This is really surprizing that AXIS can produce the same uncleared Cheque again inspite of recieving the specified month's EMI payment by Cash.

I requested AXIS Bank Customer Care to look into this matter and revert back urgently with the reason of
the Double Payment Clearance by such a reputed Bank like AXIS.
Still waiting, but no reply so far.
What if they present another cheque for the May payment??

I'm sharing my experience with Axis bank credit card, i got this card when it was UTI bank, in between i did not receive the bills on time and i was told that there are delays since the system is getting transitioned to Axis bank. Mean time i got late fees with the bill. Durin this time i shifted to a new location and requested for an address change, it took 2 month for Axis to process and send the bill with late fees. When i sent a mail to the customer care, they informed that i should pay the outstanding amount and the whole thing will be reversed, then i made the payment and now they are refusing to reverse.So people kindly refrain from applying for Axis bank credit cards...

I have got a Axis Bank meal Card from Accenture. I have lost its pin number. kindly, reissue some default pin for that.

My ph no is :- [protected].
Kindly call at asap.

Hello,

I am a customer with Axis Bank Ltd, Vasant Kunj, New Delhi but stay in Bangalore. Although I can write a book about the ineficient services produced by Axis Bank, I would like to mention my latest experience which took place today. I had applied for the facility for Online Banking transaction with Axis Bank 2 months back. It did not get activated until 05th May-08. Whe I tried to do a online transaction after that,...

Axis Bank and below is the email conversation with Axis bank employees:


tarun malpani <[protected]@yahoo.co.in> wrote:
Date: Thu, 15 May 2008 01:08:02 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: Anubhooti <anubhooti.[protected]@axisbank.com>
CC: Amit Heda <amit.[protected]@axisbank.com>,
TilakNagar.[protected]@axisbank.com, [protected]@yahoo.co.in

Please respond. I am getting sick of it now. I hope you understand my frustration.

tarun malpani <[protected]@yahoo.co.in> wrote:
Date: Wed, 14 May 2008 00:03:53 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: anubhooti.[protected]@axisbank.com
CC: Amit Heda <amit.[protected]@axisbank.com>,
TilakNagar.[protected]@axisbank.com,
Arun Malpani <[protected]@deloitte.com>


Hi Anubhooti,

I hope you are doing well.

I wanted to check in if you had chance to look into this issue. I am waiting to her back from you.

Thank you,
Tarun.

tarun malpani <[protected]@yahoo.co.in> wrote:
Date: Tue, 13 May 2008 06:10:47 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: Amit Heda <amit.[protected]@axisbank.com>, anubhooti.[protected]@axisbank.com
CC: TilakNagar.[protected]@axisbank.com,
tarun Malpani <[protected]@deloitte.com>,
Arun Malpani <[protected]@deloitte.com>


Hi Anubhooti,

As per conversation on telephone, i am forwarding you this email. Please Please Please do this needful. I will be obliged. I need to withdraw this money. Again I am out of Country and cannot come down to branch. I can you anything electronically if you required.

Thank you,
Tarun Malpani.
Account Number - [protected]
Contact number[protected]USA Mobile).

tarun malpani <[protected]@yahoo.co.in> wrote:
Date: Thu, 8 May 2008 19:54:48 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: [protected]@axisbank.com


Hi,

Could you pelase take care of the below mention email ??

Tarun.

tarun malpani <[protected]@yahoo.co.in> wrote:
Date: Thu, 8 May 2008 19:47:45 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: Amit Heda <amit.[protected]@axisbank.com>
CC: TilakNagar.[protected]@axisbank.com,
tarun Malpani <[protected]@deloitte.com>,
Arun Malpani <[protected]@deloitte.com>


Hi Amit,

I hope you are doing well.

I am still waiting to hear back from you .. Could you please respond.

Thank you,
Tarun.



tarun malpani <[protected]@yahoo.co.in> wrote:
Date: Tue, 6 May 2008 18:06:18 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: Amit Heda <amit.[protected]@axisbank.com>
CC: TilakNagar.[protected]@axisbank.com,
tarun Malpani <[protected]@deloitte.com>,
Arun Malpani <[protected]@deloitte.com>


Hi Amit,

I hope you are doing well, I wanted to follow up with you on the below mentioned email. Could you pelase confirm if my accout has been activated or not. I an in need to money and i want to use my money which is with UTI bank in my account, but still cannot use.

I hope you understand the urgeny and act accordingly. Its been too long we are dragging this matter .. Please please please respond and take action on this now.

Thank you,
Tarun.

tarun malpani <[protected]@yahoo.co.in> wrote:
Date: Mon, 5 May 2008 16:25:29 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: amit.[protected]@axisbank.com
CC: TilakNagar.[protected]@axisbank.com,
tarun Malpani <[protected]@deloitte.com>,
Arun Malpani <[protected]@deloitte.com>


Sorry,

I forgot to mention that Lack of Transactions in my account resulted in the Inactive Status as i had moved to different City.

Thank you,
Tarun.

Note: forwarded message attached.

[protected][protected][protected][protected]
Bring your gang together. Do your thing. Find your favourite Yahoo! Group.Date: Mon, 5 May 2008 16:08:14 +0100 (BST)
From: tarun malpani <[protected]@yahoo.co.in>
Subject: Fwd: FW: URGENT---INACTIVE ACCOUNT
To: Amit.[protected]@axisbank.com
CC: TilakNagar.[protected]@axisbank.com,
tarun Malpani <[protected]@deloitte.com>,
Arun Malpani <[protected]@deloitte.com>


Hi Amit,

Thank you for response with the possible solution. I hope email from this ID is sufficient to activate my account which is in INACTIVE status now. My account number is [protected] and this is with Tilak Nager Branch, Jaipur.

Please do contact through email or by phone @[protected] if you require any further detail.

Thank you,

Tarun Malpani.

Note: forwarded message attached.

[protected][protected][protected][protected]
Bring your gang together. Do your thing. Find your favourite Yahoo! Group.Subject: FW: URGENT---INACTIVE ACCOUNT
Date: Mon, 5 May 2008 09:48:18 -0500
From: "Malpani, Tarun (US - Chicago)" <[protected]@deloitte.com>
To: <[protected]@YAHOO.CO.IN>






[protected][protected][protected][protected]
From: Amit.[protected]@axisbank.com [mailto:Amit.[protected]@axisbank.com]
Sent: Monday, May 05, 2008 9:43 AM
To: Malpani, Tarun (US - Chicago)
Cc: TilakNagar.[protected]@axisbank.com
Subject: URGENT---INACTIVE ACCOUNT
Importance: High


DEAR TARUN

THANKS FOR YOUR CONCERNS AND HOPE YOU MUST BE IN BEST OF YOUR SPIRITS.

I AM SORRY FOR THE DELAY IN REVERTING U AS I WAS OUT OF THE BRANCH FOR 6 DAYS.

REQUEST YOU TO KINDLY SEND AN APPLICATION FOR THE REACTIVATION OF THE SAID ACCOUNT THROUGH YOU EMAIL ID [protected]@yahoo.co.in AS IT WAS OFFICIAL CONTACT RECORD GIVEN AT THE TIME OF THE ACCOUNT OPENING.YOU HAVE TO SIMPLY DECLARE THAT LACK OF TRANSACTIONS IN YOUR ACCOUNT RESULTED INTO THE INACTIVE STATE.

SECONDLY, WE`LL NOT BE ABLE TO TRANSFER / SHIFT YOUR ACCOUNT FROM OUR BRANCH.WE HAVE ANOTHER OPTION, CLOSE YOUR TILAKNAGAR ACCOUNT AND THN OPEN A FRESH ONE WITH ANY SUITABLE BRANCH. FOR THAT ALL THE KYC FORMALITIES AND APPLICATION WOULD BE COMPLETED AS IN THE CASE OF NEW ACCOUNT OPENING, WHICH IS A SIMPLE TASK.

HOPE THIS MAIL IS SUFFICIENT ENOUGH TO SATISFY YOU AND SOLVE THE MATTER.

ASSURING YOU OUR BEST SERVICES AT ALL TIMES.

THANKS AND REGARDS

AMIT HADA
91-[protected]
~LIVE LIFE - KING SIZE~



-----"Malpani, Tarun (US - Chicago)" <[protected]@deloitte.com> wrote: -----


To: <Amit.[protected]@axisbank.com>, <[protected]@axisbank.com>, <TilakNagar.[protected]@axisbank.com>
From: "Malpani, Tarun (US - Chicago)" <[protected]@deloitte.com>
Date: 05/03/2008 02:48AM
cc: "Malpani, Arun (US - Hyderabad)" <[protected]@deloitte.com>
Subject: FW: CHQ RETURN :Action Required: 1261426


Hi Amit,
I hope you are doing good !
Please refer to below appended email and respond back to me please. I haven't heard anything from you back on this. There got to be someway to work around this. Please advise the best possible way to withdraw the money in my Physical absence. I am available virtually, I can send you fax if you want. i can send my younger brother if you want..
Please let me know, I do not want to go to head office for this issue. I hope to get your co-operation on this.
Thanks,
--Tarun



[protected][protected][protected][protected]
From: Malpani, Tarun (US - Chicago)
Sent: Sunday, April 20, 2008 10:06 AM
To: 'Amit.[protected]@axisbank.com'
Cc: [protected]@axisbank.com; TilakNagar.[protected]@axisbank.com; Malpani, Arun (US - Hyderabad)
Subject: RE: CHQ RETURN :Action Required: 1261426


Hi Amit,
I hope you are doing well.
As per below email, my account is in INACTIVE state. I asked my brother to withdraw the amount which i had deposited, but he is not able to withdraw it. I request you to please activate my account.
I am not in the Country at this moment so i cannot come Physically to the Bank. Please let me know if this email is sufficient to activate it or you need anything else that i can send electronically to activate it. I need to withdraw my money, Please let me know what other options i have to withdraw it.
I have copied Arun Malpani in this email, he is my younger Brother and can do the formalities in Hyderabad. If you want him to go to the bank he can come down.
Thank you for your cooperation.
--Tarun.



[protected][protected][protected][protected]
From: Amit.[protected]@axisbank.com [mailto:Amit.[protected]@axisbank.com]
Sent: Wednesday, April 09, 2008 10:02 AM
To: Malpani, Tarun (US - Chicago)
Cc: [protected]@axisbank.com; TilakNagar.[protected]@axisbank.com
Subject: CHQ RETURN :Action Required: 1261426


DEAR SIR
PLEASE REFER YOUR MAIL REGARDING CHQ RETURN IN YOUR ACCOUNT WITH AXIS BANK LTD.
PLEASE NOTE THAT YOUR ACCOUNT WAS IN INACTIVE STATE AND THE CHQ WAS PRESENTED IN CLEARING AT OUR HYDERABAD BRANCH.THE BRANCH WAS UNABLE TO CONTACT YOU ON YOUR CONTACT DETAILS PROVIDED IN YOUR ACCOUNT RECORDS.
TO SAVE CHQ RETURN CHARGES IN SUCH A CASE THE CHQ WAS RETURN WITH THE REASON` OTHER REASON `.
ASSURING YOU OUR BEST SERVICES AT ALL TIMES.
THANKS AND REGARDS


AMIT HADA
BRANCH OPERATIONS
AXIS BANK LTD.
TILAK NAGAR -JPR.
[protected], 2624041, 2624063

~LIVE LIFE - KING SIZE~

DISCLAIMER:

This for your kind attention in relation with the pending Provident Fund. I have resigned from Axis Bank Ltd Kollam branch (218) Kerala, on Aug 30 2007 as BDE, and worked for 15 days as releaving period. During the time of my resignation, I have complited all the legal formalities that bank required. Still my Provident Fund is not credited in ac/no [protected]. My Employment ID : 11672, Joining date: 16 Aug 2006, Resigned on 30 Aug 2007.
Please take all necessary steps to the above -mentioned matter and do the needful in priority.
Requesting your kind consideration for the above.

i dont need ur credit card, i recieved ur confirmation calls two times and i refused both the times to avail your credit card
although u send me a statement charged rs200 and now you are sending me statement having penalty on your due amount
hence i am not responsible for your statement and i am unable to contact your customer care and at atm also there is no facility to talk to customer care
cancell this card(card no. [protected])
please dont force me to take any legal action against your bank thank you

Statement not gets

I used to have a the then UTI Bank Credit Card which I surrenderred only after clearing the due payment & in return got the Bank Manager's signature on the Reciept letter. But still they'r sending monthly statement with no details mentioned. I wonder why they let me surrender my card & sign on the Reciept letter if I had outstanding payment !! And no body picks up their customer care phone !!...

hi,

myself anita prajapati i have applied for axis bank gold plus credit card application form from ur executive i have got ur sms regarding ur card refrence no but i have not responce from ur company regarding credit card and my refrence number is 1368293. pls email me regarding application status credit card is approved or not approved.
thanks

I hold a joint savings account with Pitam Pura Branch of Axis Bank. The
account number is [protected].

On Mar 24, 2008, a deposit of Rs 10000 in cash was made from Rohini Sec 7
branch into the specified account. Also I issued a cheque for Rs 10000
towards premium of my insurance policy.

Howwver, due to the nedligence of the bank, the money was not credited
into the account and the cheque was subsequently returned on Mar 26, 2008.
When I came to know that the cheque has been returned, one of the joint
holder visited the branch on Mar 29, 2008. They said that the money is not
deposited. On producing the counter slip, they credited my account with Rs
10000.

Additionally this is very surprising to note that the payment which they
credited on Mar 29, 2008 was reflected as BY CASH, when the deposit was
made on Mar 24, 2008.

Axis bank Worst service... no response for me...
Hi,

Axis bank customer care service is big worst.I have salaried account with this bad bank, I had applied for net banking and i got wrong iConnect pin very long bank(20 days before) but till today (7th of May) am not able to login to my account. Hence i went to axis bank and lodge a complaint two weeks back, but it is still not resolved. Also i sent a complaint mail to [protected]@axisbank.com but no response.


Please help me...
Shreekant

Hi
My name is Minakshi Grover. I opened an account with axis bank 3years back. My a/c no is [protected].
Kindly issue me a new cheque book on my address.

Minakshi
[protected]

I AM FROM KOLKATA{WEST BENGAL} I HAVE A SAVING ACCOUNT IN AXIS BANK AT BARRACKPORE BRANCH
MY ACCOUNT NO. IS [protected] I HAVE SUBMITTED A CHEQUE A ON 24/3/2008 IT WAS A ACCOUNT PAYEE CHEQUE THE CHEQUE NO. IS 225299{STATE BANK OF INDIQA}
BRANCH=HALDIA PORT
TILL NOW THERE IS NO CLEARNCE AND WHEN I ENQUIRE IN THE BANK THEN THE BANK STAFFS BEHAVE VERY RUDELY AND CANT TELL THE ACTUAL DATE THAT WHEN IT WILL BE CLEARED.br...

It was intimated with my credit card dispute application form about to close my credit card account but why the statement has again is forwarded. What is more I need to submit. The former request why has not been executed.

Once again I humbly request you to close down the credit card account no: ([protected] & Add card [protected]),

I have faced lot of trouble during the transaction with Axis bank, irregular intimation of billing report with the statement. The dealing experience of last period is not been satisfactory. So, my decision is to close the credit card account permanently.

I hope you will take immediate necessary action against my application at your end please.

I am having a saving account with Axix Bank, Tollygunge Branch at Kolkata . I have shifted my residence from Kolkata To Kalyani and accordingly applied for change address with residence proof of my Voter ID card . But as i am not getting any conformation /comminication from Axix Bank then one day approched them . They said that they do not accept Voter ID as valid proof and therfore they have rejected my application . I told to inform me...

I needed bank statements from AXIS bank urgently..First I went to dhole patil road branch where the middle aged lady was rude so much so that I felt I am asking something from her personal account...She asked me to come next day...only for bank statements ?...I went to deccan branch where there was another problem...I filled up the form but lady kept telling me that her printer was not working...Is it my fault ? She was not sure when she could give the statements...I travelled around 30-40 km for statements without any luck...Shame on these peoples...

I HAVE GOT A SALARY ACCOUNT I HAVE RECIVED ALL THE DOCUMENTS EXCEPT THE PIN NO.
SREEHARI.S
A/C NO:[protected]
ID NO:[protected]