Axis Bank Complaints & Reviews

The amount of Rs 1899 was deducted without any reason and no resolution happened even after calling customer care for a long time. also visited the branch but there was no action. The amount was deducted stating a reason one asset service which I have no idea about. And now the company is not even refunding the amount even after several complaints.

This complaint is against cashier of axis bank at railway road branch kurukshetra, haryana.

I mandeep singh waited for 10 mins at cash counter around 2 pm when cashier was not available at the counter, some other employee told me he was on lunch. (Though there is no such process to keep cash counter shut for lunch during working hours still i ignored and waited). After few minutes cashier came and started to attend a person who was way behind my number in the queue. Though i and others were not comfortable but the kind of bonding cashier shown with that person seemed someone from family. Still i kept patience. When my turn came i told cashier to run hands bit faster like earlier as i was already late due to lunch and his favorism to person behind me. On that cashier started giving excuses and started talking rough. Still due to hurry i insisted him to handover me my cash but he gave me small currency on which i insisted to give bigger currency notes. But he refused and started yelling like ' good if you take these notes otherwise you can shut your bank account and i'll make you throw out of bank by calling security. He said i am from a rich background and will see if i uttered a single word.
I tried to complain the manager but he was not in office.
All this incident is captured in cctvs and i am sure anyone interested in taking any action on this complaint can thoroughly check the gestures and expressions during the incident.

Though cashier misbehavior complaints are often at banks but this kind of dadagiri to threaten customer and misbehaving someone in front of staff and other customers. I tried complaining on helpline of axis bank but it turned out of no use as they apologized and asked me to simply mail the manager but i want top management to listen if possible.
I can be reached at [protected].

I, swasti mnila sinha, a saving account holder at axis bank, bokaro branch, near naya mode. My ac/ no is*86873. My customer id is[protected]. On 18 jan 2018, rs 885 was deducted from my account as debit card charges of my previous card. My card was expired in september 2018 and the amount is deducted now, without any clarification previously. On query with customer care, they said my account is savings ac/ and my card was priority card, so they deducted money.
I had not opted for priority debit card, neither had any information regarding the charges levied on debit card.
I was priority customer few years back. Unknowingly they transferred me to savings account customer. Also no one told me about the difference between the saving and priority debit card charges.
I have been a sincere customer of your bank, having account for more than 10 years.
My mobile no is [protected] and email id is [protected]@gmail.com
Please take appropriate action regarding this matter. I will be highly obliged.

Dear team,

Hope you are understood my problem.

Message at 04:03pm -
Hello! Your a/c no. 876360 has been debited by rs. 118 on 05/feb/19. The a/c balance is rs. 93785.70. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?
And also i want my money back.

Best regards,
Chetan birla
Contact no. [protected]
Email id. - [protected]@gmail.com

Hello team
Their is one person who visited my house in ahmedabad and told my tenants that if i dont pay the due amount he will seal my house. And he the number which he gave to security was wrong number

Also he misbehaved with my tenants and was talking rude
I have hardly 4-5k outstanding in my credit card.

On what basis did he gave all this warning.

Also i did get call from agent on my new number [protected]. And they update me with payment status as my old number is not in use anymore now
Old number on which my cc is registered is [protected]

This behaving with customers is not expected.

I have a account with axis bank bhilwara branch.
This branch employee mr bhupander bhatnagar does not have any manners to talk with coustmers. I forget my precious pen on his desk i informed him on phone about this. He agree that he find my pen. But when i reached bank to collect my pen his behavious was so rough and manners less. He shouted on me and asked me to tie my pen in my neck.

Respected sir/madam,

Applicant name: naveen raghu. R

Last two years back l get agri loan from axis bank pattukkottai branch, last year 15/11/2018 due to gaja cyclone affected my all property (Land and home), in my all property will insured when i take agri loan from axis bank, every year without my knowledge renew the crop insurance premium, for past 45 days i visited my near axis bank to claim my insurance amount they are not responding, nearly two month gone, i can't get any information from the bank, kindly request to consider my request and take action to get insurance amount as soon as possible..

I had upgraded my credit card from my zone credit cards to buzz card. I was mentioned that the annual charge for my zone credit card will get waived off and new buzz credit card annual fee is 700+gst. But before the buzz card even reached me, my axis bank app started showing annual fee +late fine.
How come the late fine is valid if i was asked i will get 45 days time for paying the annual fee of buzz credit card.
I shall get the late fine waived off as per the discussions held with your employee.
Contact me on [protected].
Kindly do the needful.
Regards
Mamta singh

Dear sir,
I amsantosh kumar from chatra. I am doing my transition for last 5 years in your axis bank but till now rahul kumar is posted in axis bank main branch chatra pin code 825401, which is headed by assistant manager chatra, whose very bad behavior is due to my 10 accounts which is almost 70lac to 1cor.in a month transection i have to close. Let me tell you for information that rahul kumar has threatened to close my account. So i urge you to do it soon
thank you
Thank & rgds
Santosh kr
Chatra
Mob no [protected]

I want to surrender my credit card no. [protected]. Hopeless services by axis bank and non justifiable charges. Despite of complaining several times, bank still asking money in various forms like policy money, annual charges, other charges etc. Even employees of axis bank are also misbehaving, misguiding and not cooperating. Another headache is customer care also not responding. Really fed up of disgusting services.

What a fraudulent phone calls from axis bank Requested me to press 1 and after pressing it my a/c balance has been deducted 1899 in the name of one assist services ...why u deduct money from your customer illegally stop doing such a fraudulent act. Don't make the customers ### otherwise you will loss your business. You have no rights to deduct money from your customer without permission from the customer. Refund the money immediately

Dear Sir,

i have received following message from axis bank.and debited as same.

Hello! Your a/c no. 351602 has been debited by rs. 118 on 04 feb19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction

i want to know about this.

please do the needful.

I have made a IMPS transaction today, it shows the status as suspect.
What is meaning for this status?
Is the transaction is pending or canceled ?
There is no money debited from my account.

Reference No :[protected]

This is the first time, i got this kind of status.

May I know why this is happened ?

Kindly solve this issue ASAP.

Its very urgent.

I have created axis asap account through my mobile, by submitting all the necessary documents like aadhar, pan card, mobile number etc. My account got working on the first day and i was supposed to pay rs. 350/- for physical debit card., i've paid that amount from my another bank account, all went fine. But, the next day, while i'm trying to check the axis bank account for transaction statements, there i found my account has been closed, showing this message im the transaction page "account closure proceed to dd acct". I have called via telephone to my nearest axis bank. They just can't be able to check what gone wrong with my account, they told you just come on the next working day to get the 350/- rupees dd. But, what i want is an axis asap account, they are unable to help at that moment. Then i just called axis head office maharashtra but the call gets disconnected regularly. I lost my hope on this banking with axis. Atleast they should have given a proper reason for closure. Ps. I thought that, axis was good at internet transactions, but now i'm done

I [ akshay raj singh ] am submitting the following few lines to your notice for favour of kind consideration.

I have a a/c no: [[protected]] in barmer branch.
I have operated the bank of baroda atm merta road on 21.01.2019 12.26 pm for with drawl of rs.10, 000/- amount. The transaction was declined but the amount of rs.10, 000/- was deducted from my account with out msg of cash.

Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs.10, 000/- to my account.
Your faithfully akshay raj singh

I have made full payment of my outstanding on 1st sept-18 as per the credit card statement generated on 10.08.2018. At the same time, this outstanding was converted into 6 months emi which i slipped to foreclose.

Incidentally on 8th aug-18, i had some information of fraudulent transaction through my credit card of rs 9999/- for which i approached to bank for blocking my card with immediate effect. Card was blocked but as per bank, transaction of rs 9999/- had been made by a fraud.

Now i am getting statement from bank to pay emi interest and additional payment of rs 9999/- which is actually a fraud transaction.

Rs 3322.03 had been debited from my axis bank account through auto debit facility.

I request you to please write off the emi interest as well as fraud transaction amount of rs 9999/-

Awaiting to hear from you favourably

Regards
Rajeev agrawal

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
The bank had once in past, deducted the money for failed transaction after 12hrs the failure of transaction and also they refused the request to block the card at that time, saying they cant block the card.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

"hello! Your a/c no 20*7 has been debited by rs 4671/-on[protected]. The a/c balance is rs 284/-.

You can clearly find that the transaction is successful even after that they deducted the amount.

Today on insisting them for blocking the card they say that if you block teh card you may not receive the deducted amount.

I request you take a strict action against the bank so that they donot fool the poor and innocent people around

My name - amitabh kumar shaw

From jamshedpur

M-[protected]

Account no: [protected] (Axis bank) (Salary account)

Kindly note that i tried to withdraw rs. 1000/- (Rupees one thousand only) on 31st january' 19, from atm of icici bank, situated at baridih jamshedpur (Receipt enclosed). The amount got deducted from my bank account but i didn't receive cash for that transaction.
Transaction no. 6187
Response code: 70

In this regard please find enclosed the receipts for your perusal, request you to revert the charged amount to my bank account as mentioned above.

On jan 24 2019 an amount of rs 1151 was deducted form my account due to failed transision and i immidately call the customer care and was informed that the merchant has not recived the amount and the same amount will be refunded back but today i have seen the ststement that the amount has been deducted from my account when i spoke to customer care thy have said me that the merchant has claimed the amount plz revert me back to [protected]@gmail.com to proceed with the further information as i am not able to get any needful information from customer care

I am ranjit vijaykumar yadav. I have an current account with axis bank. Current account number [protected]. I had requested the branch to close this account. I fully paid the fine on date 13 october 2017. After paying this amount they gave me acknowledgment of receipt. All the documents and checks of this account were taken. All the documents and checks in the account were torn in front of me. Bank employees closed my account. After that i would not have to pay any penalty. So he told me. But in a few days, i received a message from the bank.in that message, the penalty is rs. 26148. And this is increasing day by day. I am having a lot of mental pain

The branch officer, however, has been giving an idea of the situation but he ignoring it. Your account will be closed in march. It's being told.

I have attached documents with this application