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Updated: Apr 16, 2026
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S
swasti sinha
from Mumbai, Maharashtra
Feb 6, 2019
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Address: 827001

I, swasti mnila sinha, a saving account holder at axis bank, bokaro branch, near naya mode. My ac/ no is*86873. My customer id is[protected]. On 18 jan 2018, rs 885 was deducted from my account as debit card charges of my previous card. My card was expired in september 2018 and the amount is deducted now, without any clarification previously. On query with customer care, they said my account is savings ac/ and my card was priority card, so they deducted money.
I had not opted for priority debit card, neither had any information regarding the charges levied on debit card.
I was priority customer few years back. Unknowingly they transferred me to savings account customer. Also no one told me about the difference between the saving and priority debit card charges.
I have been a sincere customer of your bank, having account for more than 10 years.
My mobile no is [protected] and email id is [protected]@gmail.com
Please take appropriate action regarding this matter. I will be highly obliged.
Axis Bank customer support has been notified about the posted complaint.
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    Chetan birla
    from Raipur, Chhattisgarh
    Feb 5, 2019
    Resolved
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    Resolved

    Address: Indore, Madhya Pradesh, 452001

    Dear team,

    Hope you are understood my problem.

    Message at 04:03pm -
    Hello! Your a/c no. 876360 has been debited by rs. 118 on 05/feb/19. The a/c balance is rs. 93785.70. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

    I don't think i have issued any such mandate.
    Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?
    And also i want my money back.

    Best regards,
    Chetan birla
    Contact no. [protected]
    Email id. - [protected]@gmail.com
    Mar 8, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 05, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Here is a link that will help address your concern - http://bit.ly/2N8cGCp Regards, Team Axis Bank
    Credit card limit is low and paytm limit also low credit agent cheated me without telling me the credit limit of they told me that limit I would not have taken the card bloody nonsense service.i wanted to take action against the person who cheated me and customer care also did not tell me the card limit.such bloody service and nonsense people
    Axis Bank Customer Care's response, Feb 6, 2019
    Verified Support
    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2uAxZEt Regards, Team Axis Bank.
    yes, such a bloody service only. Just charge customers unneccarily without even informing for debit card aswell.
    Axis Bank Customer Care's response, Feb 8, 2019
    Verified Support
    Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
    priyapriya2590's reply, Feb 9, 2019
    Please contact me through the mail ID, I prefer that mode of communication as already said, don't simply try calling and wasting my time with bluff. Just update or communicate me through mail only, as I can better keep track aswell.
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      Vidhi Yagnik
      from Pune, Maharashtra
      Feb 5, 2019
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411015

      Hello team
      Their is one person who visited my house in ahmedabad and told my tenants that if i dont pay the due amount he will seal my house. And he the number which he gave to security was wrong number

      Also he misbehaved with my tenants and was talking rude
      I have hardly 4-5k outstanding in my credit card.

      On what basis did he gave all this warning.

      Also i did get call from agent on my new number [protected]. And they update me with payment status as my old number is not in use anymore now
      Old number on which my cc is registered is [protected]

      This behaving with customers is not expected.
      Mar 18, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2019
      Axis Bank Customer Care's response
      Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank.
      Verified Support
      Feb 07, 2019
      Axis Bank Customer Care's response
      Hi, sorry for the trouble. We acknowledge your feedback regarding collection followup. However, we wish to inform you that no derogatory language was used. Request you to make the payment of credit card dues to avoid further charges and collection follow-up. Regards, Team Axis bank
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        A
        Ashwin4899
        from Kota, Rajasthan
        Feb 5, 2019
        Resolved
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        Resolved

        Address: Bhilwara, Rajasthan, 311001

        I have a account with axis bank bhilwara branch.
        This branch employee mr bhupander bhatnagar does not have any manners to talk with coustmers. I forget my precious pen on his desk i informed him on phone about this. He agree that he find my pen. But when i reached bank to collect my pen his behavious was so rough and manners less. He shouted on me and asked me to tie my pen in my neck.
        Mar 9, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 05, 2019
        Axis Bank Customer Care's response
        Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
        On 24 jan i made upi transaction using phonepe to transfer an amount 5700/- to my own sbi account.

        The money was credited to sbi account but due to any technical reasons the transaction was reversed on same date but my axis account is credited with the same.
        Axis Bank Customer Care's response, Feb 6, 2019
        Verified Support
        Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
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          N
          naveenraghu1986
          Feb 5, 2019
          Resolved
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          Address: Thanjavur, Tamil Nadu, 614803

          Respected sir/madam,

          Applicant name: naveen raghu. R

          Last two years back l get agri loan from axis bank pattukkottai branch, last year 15/11/2018 due to gaja cyclone affected my all property (Land and home), in my all property will insured when i take agri loan from axis bank, every year without my knowledge renew the crop insurance premium, for past 45 days i visited my near axis bank to claim my insurance amount they are not responding, nearly two month gone, i can't get any information from the bank, kindly request to consider my request and take action to get insurance amount as soon as possible..
          Mar 9, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 05, 2019
          Axis Bank Customer Care's response
          Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
          Feb 06, 2019
          Updated by naveenraghu1986
          Thanks for your replay,

          Contact details:

          Naveen.R
          naveen.[protected]@gmail.com
          [protected]
          Mar 04, 2019
          Updated by naveenraghu1986
          Hi,

          After summit my complaint, still i cant get any response, One more important message they are detect to much charge from my account, still my complaint not solve...
          On 30/01/2019 i used my axis debit card to withdraw rs.5000 from a sbi atm. But the transaction got failed by showing a message "destination not found". But after 5 minutes i received a message from axis bank that rs.5000 got debited.Till now the money isn't credited.Please do the needful asap.
          Axis Bank Customer Care's response, Feb 6, 2019
          Verified Support
          Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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            M
            Mommyy
            from Bengaluru, Karnataka
            Feb 5, 2019
            Resolved
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            Resolved

            Address: 713204

            I had upgraded my credit card from my zone credit cards to buzz card. I was mentioned that the annual charge for my zone credit card will get waived off and new buzz credit card annual fee is 700+gst. But before the buzz card even reached me, my axis bank app started showing annual fee +late fine.
            How come the late fine is valid if i was asked i will get 45 days time for paying the annual fee of buzz credit card.
            I shall get the late fine waived off as per the discussions held with your employee.
            Contact me on [protected].
            Kindly do the needful.
            Regards
            Mamta singh
            Mar 9, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 05, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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              S
              Santosh kumar9
              from Muzaffarpur, Bihar
              Feb 4, 2019
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              Address: Chatra, Jharkhand

              Dear sir,
              I amsantosh kumar from chatra. I am doing my transition for last 5 years in your axis bank but till now rahul kumar is posted in axis bank main branch chatra pin code 825401, which is headed by assistant manager chatra, whose very bad behavior is due to my 10 accounts which is almost 70lac to 1cor.in a month transection i have to close. Let me tell you for information that rahul kumar has threatened to close my account. So i urge you to do it soon
              Â Â Â Â Â Â Â Â Â Â Â thank you
              Thank & rgds
              Santosh kr
              Chatra
              Mob no [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Abhijeet Kushte
                from Mumbai, Maharashtra
                Feb 4, 2019
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                Address: 401203

                I want to surrender my credit card no. [protected]. Hopeless services by axis bank and non justifiable charges. Despite of complaining several times, bank still asking money in various forms like policy money, annual charges, other charges etc. Even employees of axis bank are also misbehaving, misguiding and not cooperating. Another headache is customer care also not responding. Really fed up of disgusting services.
                Axis Bank customer support has been notified about the posted complaint.
                Feb 04, 2019
                Updated by Abhijeet Kushte
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                Credit CardsAxis Bank surrendering the credit card
                Axis Bank — surrendering the credit card

                1 Review
                Abhijeet Kushte on Feb 4, 2019
                Mark as Resolved

                I want to surrender my credit card no. [protected]. Hopeless services by Axis Bank and non justifiable charges. Despite of complaining several times, Bank still asking money in various forms like policy money, annual charges, other charges etc. Even employees of Axis Bank are also misbehaving, misguiding and not cooperating. Another headache is customer care also not responding. Really Fed up of disgusting services.
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                  Phanindra Narzary
                  from Rangapara, Assam
                  Feb 4, 2019
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                  Address: Kamrup Metropolitan, Assam, 5555
                  Website: www.consumercomplaints.in

                  What a fraudulent phone calls from axis bank Requested me to press 1 and after pressing it my a/c balance has been deducted 1899 in the name of one assist services ...why u deduct money from your customer illegally stop doing such a fraudulent act. Don't make the customers ### otherwise you will loss your business. You have no rights to deduct money from your customer without permission from the customer. Refund the money immediately
                  Axis Bank customer support has been notified about the posted complaint.
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                    C
                    chandra909
                    from Visakhapatnam, Andhra Pradesh
                    Feb 4, 2019
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500073

                    Dear Sir,

                    i have received following message from axis bank.and debited as same.

                    Hello! Your a/c no. 351602 has been debited by rs. 118 on 04 feb19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction

                    i want to know about this.

                    please do the needful.
                    Mar 9, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 06, 2019
                    Axis Bank Customer Care's response
                    Hi, thanks for writing in. We are here to help! Please elaborate your concerns via DM so that we may assist you at the earliest. Regards, Team Axis Bank.
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                      R
                      Raji_7789
                      from Chennai, Tamil Nadu
                      Feb 4, 2019
                      Resolved
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                      Resolved

                      I have made a IMPS transaction today, it shows the status as suspect.
                      What is meaning for this status?
                      Is the transaction is pending or canceled ?
                      There is no money debited from my account.

                      Reference No :[protected]

                      This is the first time, i got this kind of status.

                      May I know why this is happened ?

                      Kindly solve this issue ASAP.

                      Its very urgent.
                      Mar 10, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 04, 2019
                      Axis Bank Customer Care's response
                      Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2us5Gcb. Regards, Team Axis Bank.
                      Dear sir,
                      I had given documents for joint account in axis bank since 19 th January but till date my name was not joint in that account
                      This is very poor system
                      I had many time visited the branch but didnt get response

                      Please do the needful
                      Regards,
                      Hardik
                      [protected]
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                        P
                        Prakash Cospra
                        from Ozhukarai, Puducherry
                        Feb 3, 2019
                        Resolved
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                        Resolved

                        Address: Tirunelveli, Tamil Nadu, 627003

                        I have created axis asap account through my mobile, by submitting all the necessary documents like aadhar, pan card, mobile number etc. My account got working on the first day and i was supposed to pay rs. 350/- for physical debit card., i've paid that amount from my another bank account, all went fine. But, the next day, while i'm trying to check the axis bank account for transaction statements, there i found my account has been closed, showing this message im the transaction page "account closure proceed to dd acct". I have called via telephone to my nearest axis bank. They just can't be able to check what gone wrong with my account, they told you just come on the next working day to get the 350/- rupees dd. But, what i want is an axis asap account, they are unable to help at that moment. Then i just called axis head office maharashtra but the call gets disconnected regularly. I lost my hope on this banking with axis. Atleast they should have given a proper reason for closure. Ps. I thought that, axis was good at internet transactions, but now i'm done
                        Mar 9, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 04, 2019
                        Axis Bank Customer Care's response
                        Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
                        Verified Support
                        Jul 01, 2019
                        Axis Bank Customer Care's response
                        Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
                        Yes, they do this, such a ----. They might not have found way to scam you take money, so they might have closed. They don't have courtesy to even tell reason for closure, same thing happened with me( acnt which was active for more than 4 yrs, suddenly they closed and couldn't even provide a reason). we must all take this up and fight against.
                        Axis Bank Customer Care's response, Feb 8, 2019
                        Verified Support
                        Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                        priyapriya2590's reply, Feb 9, 2019
                        Please contact me through the mail ID, I prefer that mode of communication as already said, don't simply try calling and wasting my time with bluff. Just update or communicate me through mail only, as I can better keep track aswell.
                        Totally fraud done by axis bank
                        Your A/c 346691 is debited by Rs. 1000 on 03Apr19. Avbl Bal: Rs. 0. Info: Account Closure Proceeds to DD Acct. Call [protected] for dispute

                        Why u close my account when i provide all my kyc
                        and where is my money which i was deposited ????
                        Cheap Banking service kotak is much better then your axis bank they never did any type of fraud with me

                        Return my money as soon as possbile
                        Yesterday on dated 29th April, 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account. My customer id is[protected].

                        Now, today dated 30th April, 2019 I suddenly received a sms from the bank as "Your A/c 710XX0 is debited by Rs.1000 on 30Apr19. Avbl Bal :Rs.0. Info : Account closure proceeds to DD Acct."

                        Please note I did not given any consent for account closure. Kindly look ito the issue on an urgent basis and refund the money or reopen my account.
                        Axis Bank Customer Care's response, Apr 30, 2019
                        Verified Support
                        Hi, we have responded to your concern via DM. Thanks for writing in!
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                        Hi,

                        I had opened an Axis ASAP account on 18th April and had submitted all documents, pan, aadhar as well. I had also deposited 11k to be eligible for the welcome offer. On 19th April, I received a message saying that ' Your A/c xxxxxx is debited by Rs. 11000.00 on 19Apr19. Avbl Bal: Rs 0. Info:Account Closure Proceeds to DD acct. Call [protected] for dispute' indicating that my account had been closed without my permission. I called the mentioned customer care number asking the reason for the account closure and they could neither tell me why the account was closed nor why I haven't received the deposited Rs. 11k back yet. I have an Axis Priority account for the last 3 years and am very disappointed by such negligence on the part of the bank. Even the assigned Priority RM has no clue and asked me to check with the branch. Till date I have neither received the DD nor the reason for the account closure. Earlier there used to be a separate email for addressing customer complaints. The new online grievance submission system is a joke as it has only predefined complaints that you can submit. Kindly look ito the issue on an urgent basis and refund the money or reopen my account.
                        They charged for new card after unnecessarily closing my account and forcing a new card on me.
                        Also, there was a story provided to me about international transaction for providing the new card, which i never got a proof for, if anyone check through, all my transactions in account had always been local only, even though the card says "INTERNATIONAL DEBIT CARD" on the card itself, amount stating GST is deducted from my account still, and i should be paying for the services which is never rendered to me, which is the whole point of "GST".
                        Axis Bank Customer Care's response, May 20, 2019
                        Verified Support
                        Hi, we are here to help ! Please inbox us your registered contact number, and we will get back shortly.
                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                        i opened my account through online procedure i submitted every document asked but and i was asked to add 1000 rs and it was added after that when i was trying to do any transaction it shows account doesn't exist.. i almost spend 100rs of my balance for contacting customer care but no one picks up the call.. after many trails some one picked up and they told to wait for 2 days for activation of account and today i received message and it was written that my 1000 rs is debited (to where i don't know) and account proceeds to closure procedure.. i tried calling customer care but no one picks up... please help.. now banks are also involved in online fraud i was not knowing that..
                        Axis asap cheat account
                        I opened my account through axis asap by using Aadhar and pan and deposited rs 5200 in it but when I logged in to net banking and when I tried to transfer money it says your account is freezed or blocked and when I called their customer care they just told to wait for 4 working days on 3rd day I received I message of account closure and rs 5200 debited to acc. Closure DD then I called customer care but they said to wait for 10 days to receive your DD to your address I m still waiting from 10 days but I have received nothing and even they have no explanation why they had closed my account poor bank poor service
                        on dated 28th June, 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account.

                        Now, today dated 01 July, 2019 I suddenly received a sms from the bank as "Your A/c xxxxxx is debited by Rs.1000 on 01 July19. Avbl Bal :Rs.0. Info : Account closure proceeds to DD Acct."

                        what should i do
                        Axis Bank Customer Care's response, Jul 1, 2019
                        Verified Support
                        Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        I created a new Axis ASAP account yesterday, the account ends with 235565, I deposited Rs.1000/- though m other bank account, and now I get this sms in the morning that Your A/c 235565 is debited by Rs.1000 on 11Jul19 Avbl Bal: Rs.0. Info Account closure proceeds to DD Acct.

                        What is the reason for the closure? I gave my PAN/Aadhaar/eKyc.???
                        Axis Bank Customer Care's response, Jul 11, 2019
                        Verified Support
                        Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                        on dated 19th July, 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account.

                        Today dated 20 July, 2019 I suddenly received a sms from the bank as "Your A/c xxxxxx is debited by Rs.1000 on 20 July19. Avbl Bal :Rs.0. Info : Account closure proceeds to DD Acct."
                        Refund or reopen my account
                        My ASAP axis account was inoperative state due to KYC not completed .Now i am submitted KYC through online, but still my account is not active. Please tell me how can i Reactivate it
                        May 26th 2019 i opened axis asap account i had provided my kyc online, i was told to provide kyc in local axis bank branch for which i had a time of 1 year to do so but on[protected] rs 1534.81 was deducted from my account with the following message Your A/c 964930 is debited by Rs. 1534.81 on 28Apr20. Avbl Bal: Rs. 0. Info: ASAP Anniversary Closure - KYC not compl. Call [protected] for dispute, i clearly have abt 20 more days to show kyc physically in bank, but why was my account closed before that
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                          A
                          Akshay Raj Singh
                          from Udaipur, Rajasthan
                          Feb 3, 2019
                          Resolved
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                          Resolved

                          Address: Barmer, Rajasthan, 344001

                          I [ akshay raj singh ] am submitting the following few lines to your notice for favour of kind consideration.

                          I have a a/c no: [[protected]] in barmer branch.
                          I have operated the bank of baroda atm merta road on 21.01.2019 12.26 pm for with drawl of rs.10, 000/- amount. The transaction was declined but the amount of rs.10, 000/- was deducted from my account with out msg of cash.

                          Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs.10, 000/- to my account.
                          Your faithfully akshay raj singh
                          Mar 12, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 04, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
                          500 re was deducted from my account at 12 am on Jan 30 2019. Could you help me deduce what exactly happened.below is the SMS I got

                          INR 500.00 debited from your a/c 969969 on[protected]:14:23. A/c bal: INR 44460.97. Txn approved without additional factor of authentication as per RBI
                          Dear sir,
                          my account no 873678 has been debited 10000 on 29 Jan on 5.04 pm in SBI AIR INDIA BLD PUNE but i have not used my ATM in whole day and iam not widrawl cash in whole day and also i am trying many time your customer toll free no but it will not in use. and my account. plz block my ATM asap.
                          Expecting a refund from amazon via axis bank. my account number is [protected] and authorisation code for refund reference number as sent in email is [protected] and amount is 704 rupees. the refund is from amazon to axis bank for an order which they failed to deliver and i asked for a refund

                          thank you
                          saurabh jyoti bora
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                            Rajeev Agrawal
                            from Mumbai, Maharashtra
                            Feb 2, 2019
                            Resolved
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                            Resolved

                            request to write off my emi interest

                            Address: Mumbai City, Maharashtra, 400053

                            I have made full payment of my outstanding on 1st sept-18 as per the credit card statement generated on 10.08.2018. At the same time, this outstanding was converted into 6 months emi which i slipped to foreclose.

                            Incidentally on 8th aug-18, i had some information of fraudulent transaction through my credit card of rs 9999/- for which i approached to bank for blocking my card with immediate effect. Card was blocked but as per...
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                            Ramireddy9700
                            from Cuddalore, Tamil Nadu
                            Feb 2, 2019
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600100

                            The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
                            The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
                            The bank had once in past, deducted the money for failed transaction after 12hrs the failure of transaction and also they refused the request to block the card at that time, saying they cant block the card.
                            The bank is just fooling the people on extremely high level.

                            Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

                            "hello! Your a/c no 20*7 has been debited by rs 4671/-on[protected]. The a/c balance is rs 284/-.

                            You can clearly find that the transaction is successful even after that they deducted the amount.

                            Today on insisting them for blocking the card they say that if you block teh card you may not receive the deducted amount.

                            I request you take a strict action against the bank so that they donot fool the poor and innocent people around
                            Mar 7, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 04, 2019
                            Axis Bank Customer Care's response
                            Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                            Verified Support
                            Feb 04, 2019
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                            ATM card is not removed from the machine. And no one is responding my call properly. And also transaction is not done.
                            I don't need one assist plan,
                            So how I deactivate and cancel this plan,
                            Without my permission 1899/- debited from my account.
                            I have paid my credit card dues on time and today morning I have got a message saying that "INR ***.** debited from A/C no. XXXXXX on[protected]:46:37". Are you making us fool @Axis bank.
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                              Amitabh2019
                              from Mumbai, Maharashtra
                              Feb 2, 2019
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                              Address: East Singhbhum, Jharkhand, 831001

                              My name - amitabh kumar shaw

                              From jamshedpur

                              M-[protected]

                              Account no: [protected] (Axis bank) (Salary account)

                              Kindly note that i tried to withdraw rs. 1000/- (Rupees one thousand only) on 31st january' 19, from atm of icici bank, situated at baridih jamshedpur (Receipt enclosed). The amount got deducted from my bank account but i didn't receive cash for that transaction.
                              Transaction no. 6187
                              Response code: 70

                              In this regard please find enclosed the receipts for your perusal, request you to revert the charged amount to my bank account as mentioned above.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Riyaz1102
                                from Hyderabad, Telangana
                                Feb 2, 2019
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                                Address: 500040

                                On jan 24 2019 an amount of rs 1151 was deducted form my account due to failed transision and i immidately call the customer care and was informed that the merchant has not recived the amount and the same amount will be refunded back but today i have seen the ststement that the amount has been deducted from my account when i spoke to customer care thy have said me that the merchant has claimed the amount plz revert me back to [protected]@gmail.com to proceed with the further information as i am not able to get any needful information from customer care
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Ranjit390
                                  from Satara, Maharashtra
                                  Feb 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: Sangli, Maharashtra, 415409

                                  I am ranjit vijaykumar yadav. I have an current account with axis bank. Current account number [protected]. I had requested the branch to close this account. I fully paid the fine on date 13 october 2017. After paying this amount they gave me acknowledgment of receipt. All the documents and checks of this account were taken. All the documents and checks in the account were torn in front of me. Bank employees closed my account. After that i would not have to pay any penalty. So he told me. But in a few days, i received a message from the bank.in that message, the penalty is rs. 26148. And this is increasing day by day. I am having a lot of mental pain

                                  The branch officer, however, has been giving an idea of the situation but he ignoring it. Your account will be closed in march. It's being told.

                                  I have attached documents with this application
                                  Mar 12, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 04, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that the charges that you have incurred are towards the total charges on your account. Request you to visit the nearest branch for further assistance. Regards, Team Axis Bank.
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                                    Pushpa Bade
                                    from Vijayawada, Andhra Pradesh
                                    Feb 1, 2019
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                                    Address: Hyderabad, Andhra Pradesh

                                    Hi,
                                    Nearly 1300 rupees got deducted from my savings account which is linked to credit card. Even the customer service is not responding properly. This was not the first time. Really worst service i had ever seen.
                                    I got a message stating that 1300 rupees deducted for brn card payment. So, many times i tried to contact the service provider. But no response received. Worst customer service.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      anisha gopal
                                      from Chennai, Tamil Nadu
                                      Feb 1, 2019
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Hi,
                                      I am maintaining a salary account in axis bank, chennai. I have not opened any demat account, but i see charges for the maintenence of demat account is retrieved stating 'consolidated dp charges' without my knowleged.
                                      I would need to close the demat account that is opened without my knowledge and redeem all the charges made earlier for the same.

                                      Kindly take neccesary actions for the same

                                      Thanks
                                      Anisha g
                                      Mar 8, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 01, 2019
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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