Axis Bank Complaints & Reviews

I got a call from an axis bank employee regarding credit card.. He told his name as santosh shelake. I politely told them that i don't have any requirements but he just shouted and hung up..
I have told so many times that i dont need your credit card but still you people call and with that much of attitude..
First learn how to speak with customers..
Why do you i hire such people.

Hi,

1000 rupees got deducted from my savings account which is linked to credit card. Even the customer service is not responding properly. This was not the first time. Really worst service i had ever seen.

The bank has deducted the money from my saving account without any reason, however i have paid my credit cart payment before the due date.

I paid the 3891.45 on 4/03/2019, 10.30am.

Here is message from axis:

Dear customer, payment received for amount of rs 3891.45 for creditcard number xxxx5025 on 04-mar-19

(I had done payment before due date) although they deduct 1000rs from my saving account here is message

Hello! Your a/c no. 496919 has been debited by rs. 5068 on 04mar19. The a/c balance is rs. 34201.67. Info: brn-card payment. Call [protected] (If in india) if you have not done this transaction.

This is not my first time experience with axis, last time few months ago when i face this issue, i called them and they told me don't worry your payment will credited soon... (My question is then why they wrongly deducted amount from my account)

I request take a look on this issue and resolved asap... I'm also going to report this issue at indian gov. Complain site (https://consumerhelpline.gov.in/)

Wasim m.

Respected sir,

I c. Prem kumar from tirupati. On (26/02/2019) i receive one message at early morning 2 19 am that my credit card is used. But i am not used the credit. So bank automatically block my card.. Thanks for that, so i request you to please resolve this credit card fraud case at earliest, i am total upset with this transcation. During transcation time i have not received any single sms from your end. This is totally mental harassment to me. Please check these transcation and do needful.

Thank you.

Name : c. Prem kumar

Card details:-4641*1617

The details of the transaction are below

Respected sir/madam,

Applicant name: naveen raghu. R

Last two years back l get agri loan from axis bank pattukkottai branch, last year 15/11/2018 due to gaja cyclone affected my all property (Land and home), in my all property will insured when i take agri loan from axis bank, every year without my knowledge renew the crop insurance premium and charge extra fees from loan account, for past 90 days i visited my near axis bank to claim my insurance amount they are not responding, nearly 3 month gone, i can't get any information from the bank, kindly request to consider my request and take action to get insurance amount as soon as possible..

I am a client of axis bank for the past five years and hold a savings account in your gangavathi branch. And i am using online banking. I had applied for issue of a forex-card for my savings account on 2018. My forex card update in other person account. I need to update in my account. Bcoz of that i hate axis bank no response or valve costumer

I am sad to say that despite making calls to your branch and to the customer-care toll-free numbers; there has been no response of my forex-card till date. My account details are:

Name: saddam husen
Account no: [protected]
Type of account: savings
I request you to look into my case and help me receive my forex-card at the earliest and oblige.

Dear sir.
My name is nityanand jayram hubbare, i have opened online asap zero balance account in axis bank, branch basavakalyan, a/c no-[protected], ifsc code - utib0001549, i'm suffering a problem with my given a/c number passbook & debit card, i required my atm & passbook for this i visited my home branch 5time, they r not giving me proper response and still not providing me my atm card & passbook.
So that i requesting you to resolve my above mentioned problem.
Thanking you
Nityanand jh

I go to axis bank sadhir branch (Utib0002445) to deposit some case in my relatives accounts for his father's heart treatment. Branch manager refuses to deposit money and said that i am telling lie to her very rudely. This is quite wrong that without any proof why she says that i am wrong. I was depositing money with all documents. This is not the way to talk when someone's relative was in the hospital.

Hi,

I have put neft trabsfer request on 1st march 2.47 pm for ₹1500. My account has been debited instantly but amount is not credited to beneficiary.
Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
Receipt no: 3e60373j9053
Utr : axmb[protected]

Mobile number :[protected]
My email id is debajit. [protected]@gmail.com

I hereby wish to confirm that i am opting out from oneassist and the same was communicated to you. However amount was auto deducted. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5677. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. Axis bank customer id:[protected], oneassist relationship no. Is 3518649. I am waiting for confirmation of delation of this service and also refund the money @1899.

I did a neft transaction today at 2.34 pm (01/03/2019) from axis bank mobile app to my canara bank account for rs.13500.
Amount got debited and its not credited to my canara bank account but it is showing a status "amount debited and neft request has been posted to rbi".

Details:
Name: vimalraj
Utr no. Axmb[protected]
Receipt no. Zgqqfp938107

Yesterday I used my axis debitcard for transaction at a SBI atm but when I tried to withdraw the money my transaction failed but I got a message from axis bank saying Rs 2000 was debited from my account. I tried withdrawing again and the same thing happened so altogether Rs 4000 was debited from my account but I could not withdraw any money from the atm.It's already been 24 hours so when will it get credited back to my account?

I am using the axis bank neo credit card which end with 3685 as i am having the outstanding of total 35000 which i am not able to pay due to financial reason as untill now i paid the amount of 7500 on 12th feb 2019 so its request kindly settle my credit card bill as i am able to pay atleast minimum amount and want a settlelment from bank so kindly let me know what i can do for this and i am satisfy with the service of the bank and want to give good feedback as bank team is very professional but as i am not able to pay the whole amount as i could able to pay the 30% amount of my due with 6 to 7 days if its possible and as soon as i will get confirmation from your side.
Kindly grant me the approval as i am not able to pay the whole amount.
I am sincerely obliged to you for your help and corporation and i appreciate the whole procedure of axis bank.

Thank you.

I had visited axis bank, banashankari 3rd stage branch for updating my aadhar details.

1. The executive was so slow that it took me 2 hours to update just 2 fields.
2. Firstly, they did not have the necessary system up and running even after confirming my appointment.
3. Next, the executive assigned for aadhar updation was constantly being bombarded by other staff with thier queries and kept on disturbing him even when a customer was seated in front of him and in between a service transaction.
4. He took close to 30 minutes just to say that he will be serving my request in another 5 minutes.
5. I'm not sure if he was well informed about handling the system application that handled aadhar. He kept on making mistakes and rework was required.
6. Lastly, the challan for paying the service fee had to be updated with specific account number and name. There is nowhere a mention of this in the bank and the executive had photographed the challan format on his mobile. I was turned off the first time by the cashier for incorrect challan filling. When i questioned the executive who had served me, he then shows this photograph on his mobile and asks me to fill appropriately.

So, in all, 2 hours of my time wasted for nothing. I also had taken my kids for a fresh application. I just wanted to get out of this bank and let go of my kids' aadhar enrollment.

Very pathetic branch. Extremely dissatisfied.

Hello sir,

I (Vinod kumar) having account in axis bank, ministry of defence branch, new delhi.
I have made imps transaction today (28 feb 2018) for the amount 10000 rs from my axis account to sbi bank, vikas minar ip estate, new delhi

The amount got debited from my account but the beneficiary account is not credited.

I haved checked in transaction status. It is showing status as suspect
We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

Dear team,
i have a mediprime policy- [protected] and claim number- 9704,
my claim was rejected 27 april 2015, else i have followed tata aig and axis bank from that day but nobody is replying in proper way.
i want to get my money back because is my hard earned money. They gave clarification that hospital bill and my bills not matched.
as i think they planned to change my bills to not to give my money back.
first of all i reached to cashless listed hospital but they told that i need to pay first then they will reimburce. i was ready in this condition also but they cheated me with proper planning but i will not leave TATA AIG and Axis bank both.
i will got to consumer forum for this all.

Ive my account in axis bank for a year now. Ive maintained my account balance as per they demanded. For last 2 months they have charged ₹2300 as consolidated charges from my account without informing that what charges are included in it. Then i called customer care of axis and they said that the amount deducted from my account is a charge on my cash deposit. They have charged 150 rupees from my account for 100 rupee deposit. This is a big scam of axis bank. And the scam starts with the cdm (Cash deposit machine) of axis bank. When u deposit any amount in axis bank cdm the machine will return the non defected noted and they have removed the option off “add cash” from the machine so that u can’t add cash to that transaction. So definitely u will make another deposit transaction to deposit the returned notes. So u are now making 1, 2, 3 or may be more deposit for that amount. And then the consolidated charges game starts. Then dont know how hard people work for money. They are just filling their pockets with our money. Not everybody can take any action about it. Those who r illiterate, what they will do? I ve made transactions like 100 rupee 300 rupee 500 because machine returned my cash. Not everybody has time to come again and again to your bank. I want strict action againts it and want my money back in my account. And i dont think its worth to open an account in auch banks.in the screenshot u can see that ive made deposits in thousands and after that ive made the deposit on returned notes at same day same time

I am sheyam sundar i have been approached for the personal loan in axis bank loan application number 9760271 and it is declined without any reason. I have been submitted all necessary documents to axis bank representative after submission the documents and verification. It said "we thank you for your interest in our personal power bre. Your request has been declined and we are unable to offer you a loan at this point of time"

Dated :[protected]
Name : sheyam sundar b
App id : 9760271
Amount required: 3l

Yesterday only i got application id number by message

I m the user if axix bank rohini branch
When i opened my account one bank agent his name is amit came to my place to open my account.
After than he contunueslly following me regarding thier mututal fund policies to complete thier banks target
He called me regular lot of time in a day one day i visited the bank and met to him he gave me a form of mututal fund policy for sing it i told him that yet i have no arrangement s of money to buy the policy he said u just sing the papers when u have money i i'll deposit ur papers to department and start ur policy he took my pan card and aaadhard card copy also
After few days he called me regarding money i said i hv no arrangement that's why i am not interested to buy the policy
Bt he never stop called me continue eslly
I locked his no. On watsaap becoze he started chat on whatsapp and force me to pay money
And now yesterday he texted me i debited ur account on the behalf of the ur signature which i was just sign bcz he said days just formality. I want to complaint against the bank agent the name is amit i hv all evidence that heia always forced me to buy the policy. If he debited my account without my permission i i'll compaint case against the bank.

Myself sunil and i am an ex employee of axis bank..
My a/c has been debit freeze from allmost 2 years.. They are saying that since i didn't serve notice period, my a/c has been freeze and if i pay dues, my a/c will be operated.. So, i went to my base branch i. E yeswanthpur, bangalore..
But, they are refusing to accept my deposit, without any reason..
The issue has been continously dragging without any proper response..
When i ask hr through mail, they will say to contact base branch and when i contact base branch they will say to contact hr...
Seriously, if for employees only they are doing like this and how they handle their customers..

Kindly atleast you give proper solutions to my problem, so that i can operate my a/c normally.

I’ve done a neft transaction to a person on 26 feb 2019. And i wanted to cancel the transaction. The next day at 6:00am when i was checking how cancel the amount was debited from my account at 6:20am. As per axis guidlines the amout has to be transferred in working hours only and as per rbi 8am was the time to process the amount. And the amount was not credited to that person. I called axis bank helpline they said the cannot do anything. When i asked that these are not working hours right now, still they said they cannot do anything. I want to know if the axis bank is bigger thn the rbi? I do have proof of everything, the call details and recording of customer care, the message of axis of balance deduction at 6:20 am and own statement of axis about neft transaction. I want my money back in my account anyhow.