Axis Bank Complaints & Reviews

I am writing this with regards to my credit card bill payment. I recently received a bill of amount rs. 49000.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, and i had lost my job, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I will be able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues as soon as possible. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number [protected]

Thanks,
Preet

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

My name is nishant chhabra and my card number ends with 2124. I have been levied with card joining fees and other charges in first 3 months itself.

Just to bring to your notice that i have already blocked the card and refused to take the new one sent to me.

I will pay the current month actual card transaction done by me and will not be paying the charges etc.

My contact number is [protected].

Hi,

I worked in axis bank from september2016 to october2017. I want to claim my pf. I don't know to whom i want to contact. I contacted the brach where i serviced. They asked me to contact the hr in rs puram, coimbatore branch. Hr said, he doesn't help with this as he don't know how to claim pf. He asked me to, write mail to [protected]@axisbank.com

I sent mail. But mail not getting delivered to this email id. No response in the branch where i worked neither from the hr team.

Now i am helpless. It is really unfair.

Please note that i'm facing problem with axis bank for a long time now. Recently i have facing problems on 2 issues:

1. One amount of 1611.9/- got credited to my credit card account but did not get reflected.

2. An amount of rs. 1641.9/- which was my last month credit card bill, was paid on 29th nov'19 but not showing in my account.

Kindly solve this one. Service of the bank is degrading like anything day by day.

Sir,
My self soma adhikary and i am a account holder of your bank. My branch is baguiati. Somedays ago your representive come my home and told me that i invest 25000 rupees in fd for five years. Thats why i sign that form. When i recive the bond there has been differents written in bond, so i want my payback. I surrender the bond. But two months has been gone i didnt recive any ammount. My account no is [protected].

Regards
Soma adhikary
Phone no :[protected]

I am a senior citizens and retired acp from delhi police and holding an account in axis bank branch (Meera bagh, new delhi 110087) from last 10 years. I and my family members have our account in this bank only as a priority costomer. My greviennce is that the personnel manager mr vipin kukereja is a man of very rude behaviour, lacking any compassion and service to the coustmer especially seniors. He never picks up the call and is busy on his private chats and ignores the calls of business purposes, siting the reason that he is not bound to pick up the call of business nature
Today i:e 2/12/2019 i visited the branch inspite of ill-health for my pension related queries as i was not getting any reply from the bank inspite of repeated calls, but mr kukereja behaved rudely with disrespect leading to aniexty and palpitations in me. I brought all this to the manager of thr bankmr amit aggarwal, who ignored it outright and took no action against the employee. I would request the bank authorities to enquire about this kind of behaviour and ensure that the senior citizens are treated with respect they deserve and ensure that this doesn't happen again with reputed bank like axis bank.

Firstly i have opened axis bank asap account through mobile app, and i have completed my kyc and signature in the bank even after that in axis bank mobile app its still shows that i have to complete my kyc from the bank. I have visited the bank many time and the staff and bank manager has told the its a technical error and my kyc is up to date, but after a year its gets closed automatically and the bank manager is telling that my kyc was...

I have neo credit card from axis bank
A few days ago there was a call from axis bank
From axis bank it was like updating your credit card
Neo card updet to my zone card
My card number is [protected]
My statement has gotten 500 + 18% plus
Sir i have not reported any of this and therefore i will give this money i talk to many call centers and i get no response from there
Sir, if i do not get the solution, i do not pay

My axis debit card not yet activated. Many time contact customer care and nearest branch.
My debit card blocked some reason and block and replace option used in axis mobile banking app card delivered but no activation in debit card visit nearest branch customer assistant told old debit card active. At the time 2 debit card used in axis atm but 2 debit card block in message received in my phone. Please resolved the problem
Acc no : [protected]
Ifsc code : utib0001108
New debit card last 4 digit no : 2661 (Received in 2 days)
Old debit card last 4 digit no : 6801

I had received a call from axis bank, and today an amount of rs. 1899 has been debited from my account. This has been done without my consent and understanding. Please cancel my subscription of one assist and refund me the amount.

My one assist relationship no. Is 5700296.

My debit card ends with 5010.

Please let me know if any other information is required.

Sir,
Your agent had made a max life assured wealth plan, policy no[protected]. But i am yet to receive the policy kit. On contacting her over the phone she shows aggressive attitude. On reviewing all the mail i found that she deliberately put wrong address, that's why it was not delivered to me. She indulges me tp go to the consumer forum if i can.
At this point i made my decision to sever all relationship with axis bank unless stern action is taken against her for such type of lackadaisical attitude.
The detail of your agent is as follows
Agent name : axis bank ltd behala (600870), ph no.:
[protected], address: 86, a ashutosh, mukherjee road, kolkata
Regards
Utpal kumar basu
16 rakshit para road
Sarsuna, kolkata -700061

Whenever a person is trying to transfer money in my axis asp account. Bank decline by saying transfer failed. Please do the needful. I got stucked as i need to get and transfer money from my account. I tried calling to the axis asap customer care but failed to report the issue. I have a trust over this bank that this issue is going to be resolve as soon as possible.

Sir i have taken point of sales machine from axis bank parlakhemundi (Odisha). During january to may 2019 the sales swiped through machine and the amount credited having difference. Several times i had complained to the branch manager, but of no response. The sales swiped for more amount, but the settled amount credited for less amount. I had complained to their corporate office, yet no resolution please help me in this matter

I paid for a online fastag with axis bank on 18th november, 2019.

There is no response for the number of emails i have sent them, nor i am able to get connected to their phone line which has been prominently given, saying in case of any issue please call them on[protected]. It will get connected, but no one will respond and is on wait.

Pathetic service from axis.

Hope they improve and cater to the customer needs.

I tried calling the customer care number about this but there's no response. Rs 20498 is debited from my account without any prior notice. They just completely swept my account now it has zero balance. I don't know who to contact about this. I saw many people complaining about the same issue some of them have received a reply but it isn't resolved yet. I hope i get my money back. I'm so frustrated right now. I'm not receiving any response from you. This is my third time submitting a complaint it has been 3 weeks i still haven't received my money back no message from bank either

Dear axis,

I have received following messages today, that say:

Message 1:

"dear customer, mandates reference no: utib[protected] issued to icici bank limitd with value 14040 and frequency adhoc is accepted for the account number ending with xxxxxxxxxxx2675.in case of any issues please get in touch with your branch."

Message 2:

"your a/c 772675 is debited by rs. 118 on 28nov19. Avbl bal: rs. Xxxxx. Xx. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute"

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Kaustubh

I had been issued a credit card of miles & more bearing number 5593xxxx xxxx 7430. I had not asked the card and accordingly i contacted my axis bank branch. I requested for cancelling the same one month's before. Even after the regular dialogue and assurance, i received the bill against that card.
Now why should be harassed by your credit card department and why the said card was not stopped/ cancelled? Is it not harassment of a senior citizen for your mistake? Who are the responsible persons for such unnecessary harassment?

Hi,

Last day i got a call from one of the axis bank executive, in that call they are explained some of the plan named one assist or something like that. After that call my account got debited rs. 1899. Actually i don't want this service. I contacted many of the axis bank customer care numbers. But not got a proper response for the same. I want to deactivate this service. Please do the needful and let me know....

Money of 588 rupees have been debited from my bank account stating ecom pur/google* and i even dont know anything about and why the money have been debited... Could you please look into the issue and let me know why the amount have been debited...
If it is debited by any mistake can i know when i would get my refund...
For what the money have been debited