Axis Direct — Wrong transaction

Address:

Jammu

Sir

I had purchased 200 shares of PNB @ 35.75/ on 29.09.2022 (including brokerage) in addition to 4900 shares previously held by me at an average cost of Rs. 44.26/- with realized loss of Rs. 13957.49/- . Next day i found the average cost of shares has gone down to Rs.39.79/- with realized loss of Rs. 35092.39/- which was shocking. i waited for few days and then contacted Axis direct help desk, an ERN was also generated (ERN[protected] but it was told that all average cost of shares has gone down to 39.79/- which is not possible. as per the records i have, i then emailed them and shared screenshots and transaction details downloaded from Axis direct, nothing has done yet.

Meenakshi Sharma
[protected]