Axissecurities.in — I can't claim my pf amount in epfo website

Address:Axis Bank Ltd, Thirukkurungudi, Tirunelveli dist, Tamilnadu

I'm Vigneshraja, I working as a ASL staff in Axis Bank Ltd, Thirukkurungudi barch, Tirunelveli district, Tamilnadu.
My employee no is ASL86148, my last working date is aug 16 2017, Now I want to claim my PF amount. When I try to claim in my PF id at EPFO website it's shows a error msg your employer could not approve your claim. Pls guide me what's the problem and how to claim that, it's an emergency.
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