B. E. S. T. Undertaking — 245 bus irregular frequency

Address:

MUMBAI, 400092

Whether BEST is able to monitor their Bus frequency or it's depend on Bus Driver & Conductors... Further, in case of reducing frequencies on some occasion, how BEST is informing to customers.
Due to poor monitoring & updates, the following situation was worst..
Today when I & various other travelers were standing at Borivali Rly Stn West Bus stand to catch 245 bus at 21:20pm...After huge gap of time, Bus came at 22:18 after almost one hour... Here issue is - Travelers should know about any change in Bus schedule more than 10 / 15 mnts delay as compared to regular. Which will help Travelers to use an alternate mode of transport.