B.E.S.T. Undertaking Complaints & Reviews

I want to complaint about 512L bus which route is from Mulund Check naka to Nerul Bus station. This bus is not coming as shown in the chalo app time table. Due to which I and other people has to suffer a lot. Sometimes it's also not showing details of live location of the bus. And sometimes it's coming 3 bus in a row like following each other by stop by stop. Due to which the other time slots of bus are empty. Please take this mail seriously...

Hi,

I have paid March month bill twice via gpay, 1st payment was done on 4th March and another on 26th March, 2024. The amount paid is double now.

Amount= 1250+1250

My consumer number is [protected]

Please refund my extra amount.

Regards,
Anam Fatima Shaikh...

Complain regarding buses not available on time from byculla to nehru planetarium bus number 154 it's very difficult to travel we have to wait for more than 45mins for bus...

Electricity Bill coming in access, For checking of meter, as meter is running fast....

Sir,
My consumer number is[protected]

This month: I got a bill of Rs. 2600/- with bill showing 328 unit consumed. But nobody is staying in that place. Then how come I get such a huge bill.

Last month: I got a bill of Rs. 4850/- with Rs. 2127/- as adjustable amount. I wrote a mail to check about this amount, but nobody replied to that mail.

Previous to that month: I got a bill of Rs.10050/-....

Complaints regarding meter running fast...

Today,[protected] my vehicle bearing registration number MH-04-EX-2505 was damaged due to rash driving by the Bus driver having Badge Number: MUMBAI - 3278120 and the BUS Number MH-01-DR-8123.

The Bus driver, while overtaking my stationary vehicle from the left side at the red signal on the SV Road opposite to Madras Cafe, Bhandup west bruised my vehicle from the left and damaged the Left side ORVM (Outside Rear View Mirror)...

Less Frequency of bus no 174

Request you to increase no of buses from Bharni Naka to Wadala station and Plaza cinema dadar...

Dear Sir/Madam,
Our consumer number is[protected]*2
We have been receiving high bills, where our consumption is very less.
For the month, we have received a bill of 13832.55. We would like you to review the bill, test the meter, and inquire for any theft.
And resolve the issue at the earliest...

Since last 2 years I have paid the bill online we have stopped receiving hard copy bill.
So please provide me hard copy of my bill.
My consumer no.[protected]...

I am unable to pay my monthly bill or security deposit through my B.E.S.T online account. When I login to my account, I am able to see option for "View Payments" but I do not see the button for "Pay Online". I am attaching the screenshot for your reference. Kindly resolve this for my account as soon as possible so that I can make the payments for uninterrupted service.

Sincerely,
Anil...

Dear Sir/ Madam
I am writing to express my concern regarding my recent electricity bill, dated 23rd Jan. The bill was for the amount of 4080 & 510 for Accounts No[protected] &,[protected] which is much higher than my usual bill. I believe that the bill is incorrect and would appreciate it if you would investigate the issue and provide a resolution.
We have complained online a lot of times but there was no response from your end....

Chalo app is not working finding difficult to get online monthly pass
Please update the app...

Since I've paid the bill online we have stopped receiving hard copy bill.

My parents have tried calling[protected] and this number just doesn't connect even after being provided on the app.

Consumer No:[protected]*9...

Hello Sir, I live in Asmita Jyoti Co-operative Housing Society at Marve Road, Malad West. I am a retired police officer and would like to bring few things, which I have observed, to your notice. There is a bus stop named after our society, from where buses 243, 271, 272 etc, depart. The bus stop is 25 to 30 feet away from the signal. Narrow footpaths, stalls erected adjacent to the bus stop on that narrow footpath, motor cycle riders coming...

Hi

My name is Sangeeta Vijay Jadhav alias Poongodi Subbiah Devendra, resident of Sion, Social Nagar, and i was paying my bills regularly every month except in covid period.

My electricity consumer bill no is[protected]*1. During Covid our bills are so high. In November, 2021 in covid period mentioning bill amount of Rs.46540.00. I was really got shocked to see the Bill Amount. Because, in our home, no products...

Please stop with your AC bus services in South Mumbai City. Don't make people fool. Very pathetic ride don't have much to speak because of arrogant bus driver and conductor. Am attaching the details of my ticket if anyone has a courtesy then look into this matter....

My BEST Consumer number is[protected]
I paid electricity bill of 630 Rs on friday 25th of november 2022
This amount got deducted from my bank and i did not got any confirmation receipt nor this amount got reflected in BEST?
Am attaching the proof of amount which got debited and also bill of the month of May which i paid.
I request you to kindly refund my money or get it reflected on BEST website.
Awaiting...

Consumer No.:[protected]*2
Address.: Mr. Chandresh Jaswantrai Vora | Mobile - [protected]
Flat No. 6, Floor 1, Plot No. 18/10, Prem Milan Building, R. A. Kidwai Road, Azad Nagar, Wadal East, Mumbai 400031

Please note, there is no electric supply at my residence since yesterday. We have guests staying at our residence and we are facing lot of trouble and difficulties.

Please send technician to resolve...

Best route no A-493
7434
MH-03 CV 7174
Driver is driving too roughly. Overtaking dangerously. Disobeying trafic rules...