B. E. S. T. Undertaking — advance amount paid but not deducted in the bill for the following months.

Address:

Mumbai City, Maharashtra, 400030

We had paid rs.2000/- as advance payment to clear the following months payment in the month of april. The bill for april was only rs.610/-.in the month of may the bill was 460/- in june rs.810/-and july rs.805/-. However, the bill continued to reflect and addition amount of rs.2080/- as arrears. I have paid the total amount of rs.2080/- in the month of august. Can you rectify the bill amount for the advance paid by us in april, 2018, so that the amount can be adjusted in the next bill for sept/oct 2018 with immediate effect. Appreciate your cooperation in this regard.
Also note that this bill belongs to a senior citizen so your timely assistance will be highly welcomed.