B. E. S. T. Undertaking — arrogant behaviour of bus driver 524 ltd.

On 13th september, 2020 i was waiting for bus no.53c from ghatkopar bus depot as i had to reach vashi rly. Station. At about 03.15 a bus no.524 ltd arrived. I enquired about its destination and came to know that the bus is heading to vadhi. I hurriedly boarded the bus from front door but the bus driver arrogantly shooed me away arrogantly and blocked the way. I said that i am sr. Citizen and supposed to board the bus from front door. Than i told him that i would board the bus from rear door you please wait. But to my shock he immediately drew the bus. Thus i was refused the entry for his arrogance. To my luck 53c bus arrived and i boarded the bus. While alighting at vashi railway station the bus no.524 ltd arrived there and the same driver was seen laughing at me. I felt very bad for his misbehaviour.
My name is j. K. Maru aged 66 years
I am a retired office supdt. Mumbai port trust and staying at e-705, suraj complex, sector 36, kamotha, mansarovar.
Later on i came to know that boarding facility for sr. Citizen from front door is suspended for the time being due to corona pandemic.
My grievance may please be redressed.
Thanking you
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