B.e.s.t. Undertaking — B.e.s.t. Undertaking Bill pay not not reflecting urgent

Website:www.bestundertaking.net/QuickPayment.aspx

I have made a BEST Bill payment for consumer no[protected] of Rs 3520 metyer no N167450 vide it BEST online site OLCCS by logging in on 27th August22. The payment has been debited from my ICICI bank account, however it still is not shown on the OLCCS site & it is still asking for a payment of 3520.
Details of Bank debit are as below
Trans ref : BIL/ONL/[protected]/BEST Under/[protected]/Veda BEST amount 3520
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    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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