B. E. S. T. Undertaking — B.E.S.T. Undertaking Bill payment issue

Address:	Mumbai City, Maharashtra, 400012
Website:	bestundertaking.net

Made online payment on 3rd April 2017 of Rs 710/- against my electricity bill date 27th March 2017. My consumer number is [protected]

My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when i go to b.E.S.T.Site for the payment status, the above mentioned bill still shows as payment outstanding .

I did the same process again and again Rs. 710/- got deducted so in total i paid Rs.1420 /- for a bill of Rs. 710/-

Please confirm the above payment and adjust against the above mentioned bill without any late payment charges and refund the additional money or adjust with next bill and send me a confirmation on my email id