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[Resolved]  B. E. S. T. Undertaking — bill format in english consumer no.[protected]*5

Please change the bill language to english. (Lt format to ht format)
I am not well conversant with marathi and it is difficult for me to understand some of the bill contents and terminology in marathi.

There is no apparent option on bill itself or on the website to change the language preference. Thus, i request you to change the language to english.

Best regards

Zulfiqar a. Ansari a. Ghaffar
Complaint marked as Resolved Apr 15, 2018

Complaint Status


[Mar 06, 2018] B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Verified Support
B.E.S.T. Undertaking Customer Care's response Mar 15, 2018 After receipt of your complaint we have changed the desired language on your bill and the same will be reflected in ensuing bill.

ELECTRIC SUPPLY OFFICE
BEST UNDERTAKING
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    B.E.S.T. Undertaking
    Customer Care Service
    Customer satisfaction rating
    23%
    Complaints
    1145
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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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