B. E. S. T. Undertaking — bus at kolkata using unfair means!!

Address:Kolkata, West Bengal, 711106

Good evening respected sir/madam

Sir it has been years since this has been happening on the roads of sacred bengal, on the roads of a place where people have loved to share and prosper!! Sir nearly every bus that runs from howrah to sealdah or vice versa charges a fare for the luggage with the passenger on their own which i totally understand is not a problem but they do so with us without the issuance of any ticket as a whole... For eg-if i travel from howrah to sealdah with a luggage (I guess people should have understood that anyone is not visiting a station for fun) than the fare for one person is rs 9 including the luggage amount which sometimes becomes 30 or 50 (Depending on the discrertion of the experience of the conductors) and finally they would give us no ticket as a proof of our travel!!! Its not a big deal for us but i find this to be a fraud with the government who gets nothing out of this whole 30 rupees that a passenger has paid!! It gives me a feeling of immense shame to say this but people are cheating the system... Sir it would be convenient for us if a proper guideline could be laid for this (I. E-1 bag/approx 15 kg should amount to a currency fixed by the government itself) and bus conductors should also issue a ticket for the same!!! Sir this small change would make the travel facilities more acceptable to public on the streets of the bengal and would bring in more faith and trust of the people for the people we have as our leaders!!!
Highly obliged to the one who is reading this!!!
Awaiting for a change... Ma... Mati... Manush!!
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