B. E. S. T. Undertaking — bus no. 241

Address:

Mumbai City, Maharashtra, 400053

Yesterday, i caught bus no. 241 from laxmi industrial estate andheri west at around 6.05 pm. Till bus reached to lokhandwala complex junction both conductor and driver was discussing whether they can go ahead or not, as there was smell of oil from bus engine. Conductor told passengers that bus will be going till goregaon bus depot, hence no passengers get in the bus from adarsh nagar to anand nagar. But driver stop the bus near to mega mall signal and told passengers that they can not go ahead. Few passengers got down from the bus and could manage to walk till goregaon bus depot. We were waiting at goregaon bus depot for another bus for few minutes and then we saw that the same bus was moving ahead. Can you please investigate why the driver and conductor making fool to passengers and bothering them like this. I am attaching herewith bus ticket so that you can trace conductor and bus driver (Sorry but i could not take bus registration no.) hope you could investigate the same.