Submit a Complaint
Public Transportation
B.E.S.T. Undertaking

[Resolved]  B. E. S. T. Undertaking — bus stop bkc 3 outside bandra east station

Address:Mumbai City, Maharashtra, 400051

Dear sir..
There is total chaos at the suject stop although there are 3 to 4 best controllers at a time in the morning around 9to 10am
The main reason being either too many ques.. Actual que then one standing que and another pushing que. One for a/c bus and what not.
The said controllers are unable to correct the situation despite our requests everyday.
I request you to look into the matter and correct the siuation and post efficient people at the said bus stop.
Reduction in rate of bus fares are of no use. If this is the way passengers are going to be treated.

Regards
Meenakshi
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2019
Complaint marked as Resolved 
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
B.E.S.T. Undertaking Customer Care's response Noted your complaint. Actually there is no proper place to erect bus stops at reasonable distance. Our bus inspectors taking efforts to the control the queue and gave first preference to the passengers who are in the actual queue.

The passengers in standing queues/ pushing queues must have civic sense to stand in actual queue like other people.

We will find out the solution.

Inconvenience caused to you is highly regretted.

Regards
Complaint comments 
2 Comments

Related B.E.S.T. Undertaking reviews

[Resolved]B.e.s.t. Undertaking - Amount got debited but still not reflecting on BEST Website[Resolved]B.e.s.t. Undertaking - Bill pay not not reflecting urgent[Resolved]B.e.s.t. Undertaking - Twice payment[Resolved]B.e.s.t. Undertaking - Bill payment consumer Registration[Resolved]B.e.s.t. Undertaking - Complaint regarding twice payment of bill
View all 1338 B.E.S.T. Undertaking Reviews

Comments

Bus number 206 from IC COLONY BUS STOP
REG NUMBER 1047
Stopped at Bhagwati hospital at 6:49
Driver was purposely driving slow and letting all traffic overtake
Many people missed the their regular train
With this kind of driver BEST will lose more business
Reply
Dear Representative,
I wants to install 9 led lights in our society on which poles those not have any lights
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B.E.S.T. Undertaking
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    1338
    Pending
    0
    Resolved
    262
    View all 1338 B.E.S.T. Undertaking reviews & complaints
    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
    View all B.E.S.T. Undertaking contact information