B. E. S. T. Undertaking — busses are cancelled or coming late

I am a residence of jivlapada my son shubham goes to don bosco high school at 7 o clock. While going he goes to dattani park bus stop. It is a severe delayed of bus due to my son reaches late. I m giving a severe complaint because from one week my child is standing at the with heavy bag. From 7 to 7.30 none of the bus of gorai depot is coming and this is happening too much and when the bus is coming it comes only one bus and it is full of passangers and not getting place to sit. The bus no. Are 226 and 461 and as 309 comes from 8 o clock. I would take a severe action about this and will go to higher authority. I request if the busses are cancelled at this time please keep at least one bus to go. Thanking you in anticipation.
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