B. E. S. T. Undertaking — C42 Bus do not stop at starting stop

Address:Thane, Maharashtra, 400608

Ç42 bus from Sion to Dadlani Park, Thane never stops at the stop at Dadlani and moves away without information to passengers. The passenger thinks that still there would be time for bus to move hence it is away from the stop but its not likethat.
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I board the bus around 9:15 from Cadbury junction and there is very little frequency of C42 I waited for almost 45 mins for a bus and that didn't even stop at Cadbury junction. This has been happening daily now. How should we daily commuters travel? This is unacceptable especially a service provided to the public.

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