B.e.s.t. Undertaking — Complaint about 200 bus no. Frequency and lack of planning

I would like to draw your kind attention towards the irregular bus service with the route no. 200, that goes from wadala depot to yari road. The passengers face hardships since they have to wait for hours to catch a transport but end up getting a bus that is going closer to their destination because of low frequency and high waiting time.

Also a bus could be started from vile parle station to yari road that can help a lot of residents residing in the nearby area of the route or some other arrangementscould be made available. Some rerouting could also take place although I am uncertain about it.

I request you to kindly look into the matter and resolve it as soon as possible

Thanking You,
RSA