B. E. S. T. Undertaking — electricity power cut off quite often

Address:	Mumbai City, Maharashtra, 400011
Website:	Best electricity

Hi best team,

Since last couple of months there have been many power cut offs due to which we can't use electricity when we want.
I stay at byculla shivneri bldg and in every 3 days electricity is not there so why the hell are we paying you guys just to trouble us.
Even after paying electricity bill before due date u guys are not providing proper service i am not able to use electricity when i want.
So if it is so are u guys giving any kind of compensation because we are not able to use electricity so please stop this.
Further please provide me email is of your higher authority so that i can escalate further.