[Resolved]  B. E. S. T. Undertaking — electricity supply in our area

Address:Mumbai City, Maharashtra, 400003
Website:bestundertaking.com

Since last 8-10 the electricity in our area bara imam road, chimna butcher street, nal bazar in mumbai 400 003 is badly affected. The supply is off for 7-8 hours in a day. On contacting best tardeo office we came to know that there's fault in the wires and temporary connection has been given as @bmcmumbai @mcgm_bmc is not allowing to dig the ground for repair. The connection goes out after every 2 hours of repair and restored after 4 hours of complaining. Sometime it takes hours to get through the control room for registering the complaint. None of the phone numbers work. We are compelled to live without electricity and water as there is no power at the time of water supply. On one hand the government is claiming that electricity has reached every small village of this country. On the other hand this is the condition of one of the prime area of the economic capital of this country. @bestundertaking
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Jul 22, 2018
Complaint marked as Resolved 
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
B.E.S.T. Undertaking Customer Care's response
Sir,
Most of the faults occurred in your area due to increase in load due to Ramzan festval in already loaded area. The faults occurred on different dates at different locations causing interruptions.

However, we have repaired all these the faults on priority.

Our Planning department has also prepared scheme to augment the electrical network in this area so as to reduce such instances in the future.

Thanks and Regards
Dy, E.ES
ELECTRIC SUPPLY OFFICE
Complaint comments 

Comments

Best bill monthly pdf monthly bills is not supporting, pls send again..

monthly bills that i receive by email can't be opened..

please see the format that you are sending..

i am facing with all my mails from BEST Undertaking of 6-7 bills that i am receiving.

[protected]*1 and[protected]*3 electricity is not restored from yesterday. We have boarding for girls, school and hostel for girls. Due to no electricity there is no water and communication. There are nearly 300 people are residing in Regina pacis. Tomorrow school is reopening. Please consider our need urgently.
Regina Pacis, Byculla (E). 27

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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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