B. E. S. T. Undertaking — excess electricity bill

In lockdown period on april 9 we have paid 3110 and on may 9 we have paid 2800 resp. Same credit was not given you have prepared for 4 months with new tariff we want to know you have calculated the bill on slab basis per month we find it higher kindly look into the matter and correct and inform us so we can immediately make the payment our consumer no is [protected]