B. E. S. T. Undertaking — Excessive billing for the month of july 2020 for Consumer No[protected]

Address:

176A, Vaishali CHS, Hindu Colony, Dadar (East), Mumbai - 400014.

Kindly note that as yet I have not received the hard copy of the July 2020 bill. However, have received SMS for payment of an amount of Rs 17950/ for July. I have checked last year's bills for the months of April, May & June and July '19, and the average is Rs 2750/ .
For the months of April, May & June 2020 I have made payments of : INR 880, 810, 890 respectively.
As per communication from BEST at the start of lockdown due to COVID-19, it was stated that bill amount will be adjusted when actual reading will be taken.
Hence calculations as per us should be:
Average Bill - 2750/- (for April, May, June)
No. of Months - 3 (April, May, June)
Total - 8250
Total (estimated bill) payment done - 880+810+890 = 2580
Bill after adjustment[protected] = 5670 (approx.)

Please check and revert on below provided phone number
Bella Agaskar - [protected]