[Resolved]  B. E. S. T. Undertaking — exorbitant charges charged in my bill no.[protected] dated. 16.05.2018 for rs. 11010/- for consumer no.[protected]*8

Address:Mumbai City, Maharashtra, 400016

Date : 06th june, 2018. From : vijaykumar a. Bhise

To,
Best undertaking,
Mumbai.

Sub : exorbitant charges charged in my bill no.[protected] dated. 16.05.2018 for rs. 11010/- for consumer no.[protected]*8.

Dear sir/s,

I, mr. Vijaykumar anant bhise, resident of 10, happy haven co-op housing society ltd, l. J. Cross road no. 1, near living room, mahim, mumbai 400 016 having consumer no.[protected]*8 would like to bring to your kind notice that i am been charged rs. 11010/- as electricity charges in my bill no.[protected] dated. 16.05.2018 which is exorbitant.

Please find below meter reading from oct 2017 to april 2018 as under :-
Meter reading (Unit kwh) in month of oct 2017 :- 435
Meter reading (Unit kwh) in month of nov 2017 :- 487
Meter reading (Unit kwh) in month of dec 2017 :- 274
Meter reading (Unit kwh) in month of jan 2018 :- 136
Meter reading (Unit kwh) in month of feb 2018 :- 207
Meter reading (Unit kwh) in month of mar 2018 :- 325
Meter reading (Unit kwh) in month of apr 2018 :- 452
Meter reading (Unit kwh) in month of may 2018 :- 912

We are making the payment of the same for rs. 11010/- under protest & request you to kindly check our meter which seems to be faulty as our average bill was coming to rs. 3000/- & suddenly in month of may 2018 has come to rs. 11010/- which is 03 times more than normal charges.

Hope you would look into the same & correct the bill on top priority & oblige.

Thanking you in advance.

Vijaykumar a. Bhise
Best consumer no.[protected]*8
(+91 - [protected] / [protected])
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Sep 13, 2018
Complaint marked as Resolved 
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2018
B.E.S.T. Undertaking Customer Care's response
Dear Sir,

With reference to trail mail, consumer complaint was attended on 21.06.2018.

Consumer having two meters 1) meter no J155521 & 2) J155522.

Both meters were tested by accucheck Machine and found working OK within accuracy.

Consumer was satisfied with testing.

Regards
Dy.E.ES
ELECTRIC SUPPLY OFFICE
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    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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