Hi,
We've made an online payment of our outstanding amount of 29400 rupees, bill no[protected] on 4th Aug 2021, Txno: [protected]. I got the confirmation as well but my bank had charged me 29781.62 rupees.
I spoke to my bank and they confirmed that the extra charge of 381.62 is not from their side but from BEST.
You had already charged surcharges and late payment charges in the bill and this is completely unfair to charge a customer for making an online payment.
I need a full refund of the extra charges. Was this information helpful? |
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