[Resolved]  B. E. S. T. Undertaking — less frequency

In bkc during prime time there are no buses for kurla station. Bus no. 1 comrs which goes towards kurla and is always empty but doesnt take any of the passengers. many bus no 1 goes empty but bus no. 310 doesn't come.
If during prime time bus won't come then when will it come.
This is the reason best is always in losses.
If this keeps on going on then best will never earn profits
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Jan 8, 2019
Complaint marked as Resolved 
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Dec 03, 2018
Updated by Monali nair
Bus no. 1 which always empty can be used for the passengers who wants to go to kurla. But the driver and the conductor doesn't listen .
They just want to complete the rounds per day allotted to them. This is utter waste of resources. This is public money. You cannot waste it like this
Verified Support
Dec 05, 2018
B.E.S.T. Undertaking Customer Care's response
1. 9 buses of route 310 plying between Bandra Terminus to Kurla Stn(W) are available at an interval of 10 mnts.
2.10 buses of route 310 plying between Anant Kanekar Marg bus stn (E) to Kurla Stn(W) are available at an interval of 10 mnts.
3. 13 buses of route 303 plying between Bandra Terminus and Mhada Colony are available at an interval of 21 mnts. which is passes through Kurla Depot on LBS marg.
4. Due to en-route traffic congestion and Metro -3, 2B civil work some times buses of these routes running behind the schedule.
5. Buses of other routes are also switched over from Bandra Rly Stn(E) and Kurla Rly STn(W) taking in to consideration the passenger response to maintain reasonable interval during peak hours.

DM(Dharavi)
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