B. E. S. T. Undertaking — my electricity meter was taken away, tampered with and suddenly bills are abnormally high | |||||
Consumer number :[protected] Date of meter being removed: 17th november 2017. My electric meter was taken away by best agents for non payment of bills for just a period of two months. This occurred one day after a best agent visited my home asking me to change my meter and pay for a new one. I had requested the best agent to come on saturday as i am working during the week but instead the next day my meter was taken away without any warning or letter about non payment or anything.in addition to this i have not been receiving my bills at my residence after the august 2017 bill. I had to go to the local office and get the meter back and restored after paying a fine. After the meter has been restored, the bills have suddenly increased. My average bills have not crossed 2500 the past few months as there is only one person living in my home. Suddenly this month it has shot up to 7500 without any increase in usage. It is clear that best has tampered with my meter and they are harassing me as they have realized that i am a single woman living here and they can therefore take advantage of the situation. I demand that they rectify their billing process and the tampered meter and stop cheating me. Was this information helpful? | |||||
B.E.S.T. Undertaking customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
20%
Complaints
1338
Pending
0
Resolved
262
+91 22 2372 6983
+91 22 2414 6262
+91 22 2418 0016
Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
Post your Comment