B. E. S. T. Undertaking — no 231 bus

 
2 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Shamane on Jul 10, 2019
Everyday in the evening at around 3.30 even though there are two or three 231 bus at juhu depot just standing. The buses will not start. All the public, many who are senior citizens have to wait in the rain for more than an hour. Today as it was raining all entered and sat in the first 231 bus which was stalled. After nearly 1hr 15 mins the driver entered into a 231 bus which was behind and all the public started rushing into that bus. One poor old lady nearly fell. Please increase the frequency of the bus. On the noticeboard it is written that there is a 231 bus every 5 mins. Please do not harass the public. Every day we have to deal with the same problem and if we go to ask at the depot when the bus will start, they say there are no drivers, then how did the bus reach the stop. Please do something about this as soon as possible.

Complaint Status


[Jul 10, 2019] B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Since week pole no.PT/129/4 is not working kindly take necessary action

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    Customer satisfaction rating
    10%
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    phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2375 9410
    location
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
    B. E. S. T. Undertaking - no 231 bus