B. E. S. T. Undertaking — no tc to maintain line at agarkar chowk for 415 number bus

Address:

Mumbai City, Maharashtra, 400058

As typically 2:30-3pm it is observed that the frequency of 415 is less also no tc to maintain que for the same which creates chaos. There are frequent chances of passengers getting injured while getting. I had raised the same complain on twitter and is falling on deaf ears. Are these officials waiting for major injuries or deaths of people to take action
Regards