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B.E.S.T. Undertaking

B. E. S. T. Undertaking — Online bill payment

Address:Mumbai City, Maharashtra, 400010
Website:www.bestundertaking.com

I made online payment on 06/04/2017 of rs.420/- against my electricity bill no.[protected] for period 15/02/2017-20/03/2017.My consumer[protected]*0
My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when i go to b.E.S.T.Site for the payment status, the abovementioned bill still shows as payment outstanding .
Please confirm the above payment and adjust against the above mentioned bill without any late payment charges...
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This is my long standing complaint never solved. My consumer Number is [protected] which my son used to handle with his phone number and pass w0rd. He has shifted and now I have been handling the payments of 'electric bill. I am held up because I do not have his phone [number] nor do I have the password with which he used to operate. How can I replace my phone number and Pass word to operate this aaccount and also to make payment. Why BES T does not set up a site whereby with the consumer number payment can be made without difficulty ? There are many sites which accept payments without all these requirements which lend pablic to unnecessary hardships?-Narendra Amin
[protected]@yahoo.com
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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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