B. E. S. T. Undertaking — refund of deposit

Address:Mumbai City, Maharashtra

I am a retired senior citizen. I had paid deposit of rupees 3866/= towards name
Change of meter. I sent my person to collect the same initially but one mr. Makwana from refund department told him only rupees 250/ will be refunded. Doubting my person again i sent him. This time mr. Makwana told him 25% amount will be deducted from the amount. So i went personally as i thought something fishy. My person said mr. Makwana wanted bribe to release the amount. Inspite of my visiting twice and giving all documents as per his instructions mr. Makwana phones me and refuses to clear my dues on some flimsy grounds. I clearly suspect malfeasance by mr. Makwana. I request you to take this seriously and order inquiry into refund department. I shall soon take up this matter with top vigilance authority of the state.
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Im taken bus from pmgp colony at 10.00 am daily, bus no. 255 that was bus no. Is mh01lh6738, i noticed regularly the driver was behave rude with the peple, cunductor also came support to driver. Many of the stops he didnt stop the bus anyone saying him he shouts to that people.
The frequency of Bus no. 80 is so bad. Most of the time have ended up waiting for 1.30hrs to 2 hrs. Especially in the mornings and evenings.

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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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