B. E. S. T. Undertaking — rude behavior / different rules for different people

Address:

Mumbai City, Maharashtra, 400049

Bus 517. 5:45pm kamani bus stop. Bus number mh - 01 - la - 5012. (8692). 8 aug 2019. Going to santacruz east. The bus stop was very crowded. All men rushing and pushing to enter the bus. The bus was empty so i thought of entering through the front door. The driver so rudely told me to go back and enter from the back door. I went. The next stop there were 2 passenger's who entered one of which was a senior male and a middle aged woman. I went an approached the driver and told him that the rules should apply to all and not to a few people. He started arguing with me and telling me to shut up and that the people who entered were senior citizens. I told him that all who entered were not and that i can see who was senior. Again another lady was allowed to enter who was clearly not a senior. So i do not know why he behaved like this but it is not at all appropriate and theyneed to be more patient and understand that we are humans, it's the end of the day where the common man is tired and wants to reach home early. I have never come across such behavior with drivers it'svery sad that people are treated differently. Please train your drivers that if tells something to someone to follow the same to others too.